Kiran Fernandes

Created user manuals for web and mobile apps with hands-on testing, inserted screen captures, reviewed UI and recommended usability improvements.

Reviewed training PPTs and documents for grammar and instructional clarity to improve course readability.

Reviewed documentation, created draft topic content, and coordinated with team meetings to drive documentation delivery.

Reviewed and edited technical documentation to maintain product documentation quality and consistency.

Reviewed documentation, authored style-guide content, and produced sprint documentation from Jira while coordinating with developers to meet release deadlines.

Drafted online help content and application messages, collaborated with cross-functional teams, and refined error/UI messages to improve user experience.

Reviewed and converted documentation to FrameMaker and participated in scrum calls to deliver information artifacts on schedule.

Authored draft user manuals and online help from mockups, inserted screen captures and implemented review comments to produce task documentation for in-house web applications.

Drafted online help topics and reviewed IT knowledge-base content for grammar and clarity to improve usability and accuracy.

Reviewed and updated maintenance training courseware per style guide, created an Excel lexicon for replacements, and approved KB solutions as language reviewer.

Reviewed and converted technical documentation, created Visio diagrams and updated flipbooks to improve documentation consistency and developer guidance.

Reviewed website content for grammar and clarity during a short-term freelance engagement.

Bachelor of Engineering in Electrical and Electronics from Manipal Institute of Technology, completed 2000-2004.

Completed Pre-University Course (PCME) at St. Aloysius College, Mangalore from 1997 to 1999.

Completed Secondary School Leaving Certificate (SSLC) at Milagres School, Mangalore in 1997.