Deen Muhammad
@deenmuhammad
I resolve IT issues and maintain secure Microsoft 365, network, and end-user systems.
NigeriaWhat I'm looking for
I've provided first- and second-line technical support at NIRSAL Microfinance Bank, resolving hardware, software, and network issues while administering user access, security settings, and Microsoft 365 accounts.
Across the National Defence College, Federal Neuro Psychiatric Hospital, Arewa House, and Major Academy Consulting, I've supported staff, maintained IT systems, analyzed program data, and helped keep operations reliable.
With a Master's in Cybersecurity and training in computer science, computer engineering, CCNA networking, Azure, AWS, Active Directory, and helpdesk tools, I bring practical troubleshooting and customer service to IT support work.
Experience
Work history, roles, and key accomplishments
IT Officer
NIRSAL Microfinance Bank
Jan 2026 - Present (7 months)
Provided first- and second-line technical support to staff, resolving hardware, software, and network issues. Administered user accounts, access permissions, and security settings across bank IT systems.
Program Analyst II
National Defence College
Jan 2025 - Dec 2025 (11 months)
Delivered IT and technical support for programs and systems used across the college. Analyzed program data and produced reports to support operational decision-making.
Program Analyst
Federal Neuro Psychiatric Hospital
Jan 2023 - Dec 2023 (11 months)
Provided technical and analytical support for hospital programs and IT systems. Assisted staff with software issues, data entry systems, and general IT queries.
ICT Assistant
Arewa House
Jan 2022 - Dec 2022 (11 months)
Delivered day-to-day IT support, including hardware setup, software installation, and troubleshooting. Maintained computer systems, networks, and peripheral equipment.
Field Staff
Kaduna Geographical Information Service
Jan 2021 - Dec 2021 (11 months)
Supported data collection and IT systems used for geographic information processing.
Technical Officer
Major Academy Consulting Ltd
Jan 2021 - Dec 2021 (11 months)
Provided technical support and training coordination for consulting programs. Assisted with IT systems management and troubleshooting for the organization.
Industrial Attachment / IT Roles
Kaduna Refinery & Petrochemicals Co.
Jan 2010 - Dec 2015 (5 years 11 months)
Gained foundational experience in IT support, systems maintenance, and technical operations across early-career industrial and technology placements.
Education
Degrees, certifications, and relevant coursework
National Defence Academy
Master of Science, Cybersecurity
Master's in Cybersecurity from the National Defence Academy, completed in 2024.
Nasarawa State University
Bachelor of Science, Computer Science
2015 - 2019
Bachelor of Science in Computer Science from Nasarawa State University, Keffi, from 2015 to 2019.
Dialogue Computers Institute / Kad ICT Hub
Certificate, Information Technology
IT training at Dialogue Computers Institute / Kad ICT Hub, Kaduna, completed in 2017.
Kaduna Polytechnic
National Diploma, Computer Engineering
2011 - 2014
National Diploma in Computer Engineering from Kaduna Polytechnic, Kaduna State, from 2011 to 2014.
Umar Bun Khattab Model College
Senior Secondary Certificate, General Studies
Senior Secondary Certificate from Umar Bun Khattab Model College, Kaduna, completed in 2011.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
Interested in hiring Deen?
You can contact Deen and 90k+ other talented remote workers on Himalayas.
Message DeenGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
