Dee Mamuyac
@deemamuyac
I manage client accounts, operations, invoicing, and cross-functional service delivery.
PhilippinesWhat I'm looking for
At Shorelogic MS, I lead landscape maintenance accounts, connect clients with operations, manage QuickBooks invoicing and accounts receivable, and build trackers for work orders and account performance.
I've also supported clients and teams at NinjaVA and Mono Software through executive support, global operations coordination, technical support, reporting, SOP documentation, and issue resolution. My background in customer service includes handling escalations, fraud-related cases, refunds, and complex client concerns with accuracy and empathy.
Experience
Work history, roles, and key accomplishments
Executive Account Manager
Shorelogic MS
Feb 2024 - Present (2 years 7 months)
Led the account management team, overseeing landscape maintenance accounts and serving as the primary liaison between clients and operations. Coordinated routine and enhancement services, ensuring quality, efficiency, and timely issue resolution.
Education
Degrees, certifications, and relevant coursework
University of St. La Salle
Bachelor of Arts, Mass Communication
2015 - 2018
Activities and societies: Staff writer for the Spectrum; Dean's Lister 2015-2017
Pursued a Bachelor of Arts in Mass Communication, served as a staff writer for the Spectrum, and was named to the Dean's List from 2015 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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