Open to opportunities

Dee Jackson

@deejackson

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Enthusiastic undergraduate passionate about customer service and helping others.

United States

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am an enthusiastic and people-oriented undergraduate with a strong passion for helping others and creating positive experiences. Known for my great communication skills, active listening, and calm approach to problem-solving, I am eager to apply my interpersonal skills and growing knowledge of customer service best practices in a team-driven environment.

Throughout my experience as a receptionist at Mr. E's Electronics, I welcomed customers warmly, managed inquiries, and maintained accurate repair logs. My previous roles as a cashier at Party City and Whataburger further honed my customer service skills, where I consistently provided friendly and efficient service. I am quick to learn, highly adaptable, and ready to contribute to a company that values growth, collaboration, and professionalism.

Experience

Work history, roles, and key accomplishments

Receptionist

Mr. E's Electronics

Feb 2021 - Feb 2025 (4 years)

Warmly greeted customers and managed phone inquiries regarding repairs, instrument availability, and service timelines. Maintained accurate repair logs, updated customers on instrument status, and handled payments for services and accessories.

Customer Service Microsoft Office

Line Production

Fresh Texas

Jun 2020 - Aug 2020 (2 months)

Assembled fresh food products on the production line, adhering to strict portion and quality standards. Followed food safety and hygiene protocols, ensuring consistent line speed and meeting daily production targets.

Food Safety Quality Control Team Collaboration Time Management

Cashier

Party City

May 2019 - Mar 2020 (10 months)

Greeted customers with a friendly attitude and efficiently operated the cash register, bagging merchandise safely. Resolved basic customer concerns and maintained a clean, organized checkout area.

Customer Service Loss Prevention Team Collaboration

Cashier

Whataburger

Aug 2018 - Jan 2019 (5 months)

Greeted customers warmly, providing a friendly, fast, and accurate ordering experience at the front counter and drive-thru. Handled cash, credit, and mobile payments accurately, ensuring order accuracy.

Customer Service Order Accuracy Food Safety

Education

Degrees, certifications, and relevant coursework

Northwest Vista College

Associate Degree, General Studies

Activities and societies: Jack Stone Music Award in 2023

Completed an Associate Degree at Northwest Vista College. Received the Jack Stone Music Award in 2023, demonstrating excellence in musical studies.

Holmes High School

High School Diploma, General Studies

Activities and societies: National Honor Society in 2020

Graduated from Holmes High School with a High School Diploma. Earned membership in the National Honor Society in 2020, recognizing academic achievement and community service.