Nicholas BernalNB
Open to opportunities

Nicholas Bernal

@nicholasbernal

Dedicated customer service professional with experience in retail operations.

United States
Message

What I'm looking for

I am looking for a role that allows me to grow in customer service and operations management, within a supportive team environment.

I am a dedicated customer service professional with extensive experience in retail operations. Currently, I work at HEB as a cashier and bagger, where I excel in providing excellent service to customers by efficiently bagging groceries and ensuring a pleasant shopping experience. My role involves not only handling transactions but also engaging with customers to create a welcoming atmosphere.

Previously, I worked at Whataburger, where I honed my skills in cash handling and customer interaction. My experience in both roles has equipped me with strong communication skills and the ability to work well under pressure. I am currently pursuing an Associate's degree in Business Administration, with plans to further my education in operations management.

Experience

Work history, roles, and key accomplishments

HE
Current

Cashier/Bagger

HEB

Jul 2020 - Present (5 years)

Assisted customers by bagging groceries and offering carry-out services. Efficiently processed customer transactions as a cashier, ensuring a positive experience through friendly greetings and engagement.

WH

Cashier

Whataburger

Mar 2019 - Mar 2021 (2 years)

Managed customer orders and maintained a clean dining environment. Handled cash transactions and took orders for both drive-thru and front counter.

Education

Degrees, certifications, and relevant coursework

SC

San Antonio College

Associate's degree, Business Administration

Currently pursuing an Associate's degree in Business Administration. Focused on foundational business principles and practices.

PC

Palo Alto College

Bachelor's degree, Operations Management in Applied Technologies

Currently pursuing a Bachelor's degree in Operations Management in Applied Technologies. Focusing on advanced concepts in operations and technology.

HC

Holy Cross

High School Diploma, General Studies

Completed high school coursework and earned a diploma. Focused on general studies during this period.

BA

Brooks Collegiate Academy

High School Diploma, General Studies

Attended Brooks Collegiate Academy for high school studies. Completed coursework relevant to a high school diploma.

Tech stack

Software and tools used professionally

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Nicholas Bernal - Cashier/Bagger - HEB | Himalayas