Nicholas Bernal
@nicholasbernal
Dedicated customer service professional with experience in retail operations.
What I'm looking for
I am a dedicated customer service professional with extensive experience in retail operations. Currently, I work at HEB as a cashier and bagger, where I excel in providing excellent service to customers by efficiently bagging groceries and ensuring a pleasant shopping experience. My role involves not only handling transactions but also engaging with customers to create a welcoming atmosphere.
Previously, I worked at Whataburger, where I honed my skills in cash handling and customer interaction. My experience in both roles has equipped me with strong communication skills and the ability to work well under pressure. I am currently pursuing an Associate's degree in Business Administration, with plans to further my education in operations management.
Experience
Work history, roles, and key accomplishments
Cashier/Bagger
HEB
Jul 2020 - Present (5 years)
Assisted customers by bagging groceries and offering carry-out services. Efficiently processed customer transactions as a cashier, ensuring a positive experience through friendly greetings and engagement.
Cashier
Whataburger
Mar 2019 - Mar 2021 (2 years)
Managed customer orders and maintained a clean dining environment. Handled cash transactions and took orders for both drive-thru and front counter.
Education
Degrees, certifications, and relevant coursework
San Antonio College
Associate's degree, Business Administration
Currently pursuing an Associate's degree in Business Administration. Focused on foundational business principles and practices.
Palo Alto College
Bachelor's degree, Operations Management in Applied Technologies
Currently pursuing a Bachelor's degree in Operations Management in Applied Technologies. Focusing on advanced concepts in operations and technology.
Holy Cross
High School Diploma, General Studies
Completed high school coursework and earned a diploma. Focused on general studies during this period.
Brooks Collegiate Academy
High School Diploma, General Studies
Attended Brooks Collegiate Academy for high school studies. Completed coursework relevant to a high school diploma.
Availability
Location
Authorized to work in
Job categories
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