Deborah Nwaolisa

I've supported customers across pharmacy retail and remote roadside-service operations, resolving concerns, processing transactions, updating records, and generating invoices.

At Doxacare Pharmacy and Stores, I built customer relationships through personalized service that contributed to a 25% increase in customer retention. At 24 Hours Group, I handled up to 80 inbound calls during 12-hour shifts, helping customers access towing and roadside services while maintaining accurate interaction records.

I'm also trained as a Virtual Assistant and use Microsoft Office, Google Workspace, Canva, Zoom, scheduling, email management, and calendar management to keep work organized and productive.