I’ve managed end-to-end customer operations independently, coordinating inquiries and orders across WhatsApp, telephone, social media, and in-person channels—from payment and preparation through delivery and completion.
I also supported pharmacy operations, records, inventory, medication organization, and customer service while maintaining accuracy across multiple deadline-driven requirements. I bring a Professional Diploma in Data Processing & IT with Distinction, along with practical experience using Google Workspace, Microsoft Office, ChatGPT, AI research, summarization, and workflow development.
