Deborah Bello

I am a compassionate, detail-focused Customer Support Agent with hands-on medical patient support experience at ATG IVF Centre and Fertility Laboratories and Jidoba Global Medical Services. I have assisted patients by phone, email, and live chat—scheduling appointments, supporting diagnostic procedures, and following up on test results to ensure smooth care journeys.

I work confidently with EMR systems including Microsoft Dynamics 365 and have supported billing using Microsoft 365 Finance while maintaining organized patient records and respecting NDPR and related privacy standards. I bring empathy, active listening, clear written and verbal communication, and a commitment to confidentiality to every interaction, and I seek roles that allow continued growth in clinical support and healthcare administration.