Open to opportunities

Deborah Ayeh

@deborahayeh

Finance-focused professional with 3+ years supporting finance, administration, and customer service to improve operations.

Ghana

Message

What I'm looking for

I’m looking for a role where I can apply my finance focus, strong data handling, and operational support skills to improve processes. I want to contribute to business growth and operational efficiency while building experience in governance and strategy.

I’m results driven and detail oriented, with over 3 years of experience supporting finance, administration, and customer service operations. I improve processes, manage data accurately, and collaborate across teams to enhance service delivery, with a strong interest in finance, governance, and organizational strategy.

In my roles, I supported daily finance and accounting operations with accurate documentation and record-keeping, assisted with financial data entry and reconciliation, and participated in warehouse audits and stock verification. I also managed 80+ customer inquiries daily, maintained accurate customer records, and supported management by preparing reports, proposals, contracts, and correspondence while tracking KPIs.

Experience

Work history, roles, and key accomplishments

Finance Intern

GOIL PLC

Sep 2025 - Nov 2025 (2 months)

Supported daily finance and accounting operations, including accurate documentation, financial data entry, and reconciliation. Participated in warehouse audits and stock verification and gained exposure to audit processes, risk control, and corporate finance operations.

Financial Data Entry Reconciliations Financial Documentation Stock Verification Audit Support Risk Control Corporate Finance

Customer Service Representative

Webhelp + Concentrix

Oct 2023 - Sep 2024 (11 months)

Managed 80+ customer inquiries daily via phone and email while maintaining accurate customer records and updating internal databases. Resolved complaints and escalations to improve customer satisfaction for walk-in and remote clients.

Complaint Resolution Escalation Management Customer Relationship Management Data Entry

Personal Assistant

Nexova Ltd

Nov 2022 - Sep 2023 (10 months)

Supported management with strategic objectives and KPI tracking, and prepared reports, proposals, contracts, and official correspondence. Coordinated daily administrative activities and assisted with data collection and analysis for monthly and quarterly reporting.

KPI Tracking Report Writing Proposal Preparation Contract Drafting Correspondence Administrative Coordination Data Collection Data Analysis

National Service Personnel

Driver and Vehicle Licensing Authority (DVLA)

Oct 2021 - Sep 2022 (11 months)

Facilitated license renewals, replacements, and international permit processing while supporting data entry and documentation for operational and financial records. Contributed to monthly financial reporting and prepared field reports and administrative task support.

Data Entry Documentation Financial Reporting Field Reporting Admin Tasks