Debora Hart

Managed patient interactions, appointments, and theatre scheduling for a medical practice. Handled medical aid authorizations, billing, and debtors maintenance using Elixir Live, while also preparing monthly reports and accounts.

Maintained in-house database systems and managed the tax department, including timesheet and leave approvals for up to 10 employees. Assisted with monthly client billings, debt collection, and oversaw office services and electronic filing system implementation.

Provided extensive high-level administrative support to the CEO/COO, including proactive diary and email management, and detailed schedule coordination. Prepared correspondence, meeting documents, and managed extensive travel arrangements for staff and guests.

Provided administrative support including audio and copy typing of correspondence, reports, and minutes for the Principal and Social Worker. Created and implemented electronic registers and filing systems for children's records, and managed the organization's LinkedIn and Google+ profiles.

Performed extensive formatting of Word documents, audio typing, and transcription of handwritten notes and minutes for corporate and non-governmental clients. Managed diaries, booked meetings, and significantly reorganized the office library and server files for improved usability.

Coordinated appointments and conferences between solicitors, clients, and medical experts, handling extensive communication by telephone and post. Performed audio typing of legal documents, managed diaries, and processed accounts for payment.

Managed patient interactions, daily clinics, and debtors maintenance using MedSolve 2000, including billing and payment processing. Handled ICD-10 coding, petty cash, and comprehensive theatre bookings for surgical procedures.

Managed daily public interactions, ran clinics, and handled payments and petty cash. Operated a multi-line switchboard and managed both manual and computerized diaries using MS Outlook.

Completed a 'brush up' course focusing on MS Office Powerpoint to enhance proficiency in presentation software. This training aimed to update and refine skills in creating and managing presentations.

Undertook a 'brush up' course for MS Office Word and Excel to refresh and improve skills in document creation and spreadsheet management. This training was conducted in London.

Attended a 1-day 'Gober Method' seminar in London. This seminar provided specialized training in a specific methodology.

Completed training in Civil Litigation for Secretaries, focusing on legal procedures and documentation relevant to civil litigation. This course was provided by Central Law Training in London.

Acquired essential legal skills specifically designed for secretaries, covering fundamental aspects of legal practice. The training was conducted by Central Law Training in London.

Participated in a 'Correspondence Style Plain Words' course in London, focusing on improving written communication skills. This training aimed to enhance clarity and effectiveness in professional correspondence.

Obtained a Diploma in Secretarial and Computer Skills, covering comprehensive training in office administration and computer applications. This program provided a strong foundation for professional office roles.

Completed Grade 12 with Exemption from Hermanus High School. This achievement signifies successful completion of secondary education with qualifications for further studies.