Looking for a job

Joy Toluwanimi

@joytoluwanimi

I label high-precision AI training data and resolve healthcare delivery issues with empathetic, accurate customer support.

Nigeria

Message

What I'm looking for

I'm looking for a role where I can apply my accuracy, communication, and problem-solving skills to data annotation or customer support work in a fast-paced, collaborative environment.

I've supported healthcare delivery customers at HUGO INC since January 2026, resolving order, delivery, and complaint issues while maintaining accurate interaction records in a high-volume environment.

Before moving into customer service, I spent two years annotating data for machine-learning projects at HUGO INC, achieving a 100% QA score and earning Best Rated Annotator of the Month for throughput and rubric adherence.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Hugo Inc

Jan 2026 - Present (8 months)

Provided empathetic, solution-focused support for healthcare delivery inquiries, resolving complaints and order issues while maintaining service quality. Managed high volumes of customer interactions and maintained detailed records using internal tools.

Escalation Handling Complaint Management De escalation Multitasking Time Management