Olubusola Rojugbokan
@olubusolarojugbokan
Results-driven professional with expertise in customer service and support.
What I'm looking for
I am a results-driven and customer-focused professional with a diverse background in customer service, administrative support, and virtual assistance. My experience as a Customer Care Representative has equipped me with strong communication skills and problem-solving abilities, allowing me to deliver exceptional service. I have a proven track record in resolving customer inquiries and managing client relationships, which has helped enhance customer experiences and build brand loyalty.
In my previous roles, I have demonstrated my commitment to maintaining high standards of professionalism, empathy, and efficiency in all customer interactions. My experience as a Data Annotator has further honed my attention to detail and technical proficiency, ensuring high accuracy in data labeling and annotation. I am passionate about contributing to the success of an organization by ensuring customer satisfaction and improving service delivery.
Experience
Work history, roles, and key accomplishments
Data Annotator
Hugo Technologies
Apr 2023 - Mar 2025 (1 year 11 months)
Labeled and annotated diverse data types, including text, images, videos, and audio, ensuring high accuracy and consistency to enhance machine learning models. Collaborated with data scientists and engineers to refine annotation rules and improve dataset quality through continuous feedback.
Data Annotator
Brain Light
Mar 2022 - Jan 2023 (10 months)
Ensured high accuracy and consistency in data annotations to improve machine learning models, performing data categorization, tagging, and classification tasks. Reviewed and verified the quality of annotated datasets for errors, collaborating with data scientists to refine annotation rules.
English Teacher
St. Clare's Girls High School
Sep 2021 - Aug 2022 (11 months)
Planned and delivered engaging English lessons tailored to students' proficiency levels and curriculum standards, assessing progress through assignments and tests. Developed and adapted teaching materials, fostering critical thinking and communication skills through various exercises.
Customer Care Representative
Bumar Bold Enterprise
Feb 2018 - Dec 2020 (2 years 10 months)
Provided prompt and professional assistance to customers via email, phone, and chat platforms, efficiently resolving inquiries and complaints to ensure high satisfaction. Maintained accurate records of customer interactions and collaborated with internal teams to improve service delivery.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Postgraduate Diploma, Early Childhood Education
Completed a Postgraduate Diploma in Early Childhood Education. Focused on advanced pedagogical methods and child development theories.
Adekunle Ajasin University
B.A. (Hons.), Linguistics
Grade: Second Class Lower Division
Obtained a Bachelor of Arts with Honors in Linguistics. Specialized in language structure, phonetics, and sociolinguistics.
Mahin Community Grammar School
West African Senior School Certificate, General Studies
Completed secondary education and obtained the West African Senior School Certificate.
Akure Academy Nursery/Primary School
Primary School Leaving Certificate, General Studies
Completed primary education and obtained the Primary School Leaving Certificate.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Olubusola?
You can contact Olubusola and 90k+ other talented remote workers on Himalayas.
Message OlubusolaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
