As a Customer Service Assistant at a small retail business, I supported clear, professional customer communication through social media. I responded to inquiries, handled complaints and issues courteously, and provided follow-ups and updates.
As an Administrative Assistant, I managed documents and email correspondence and coordinated appointments while keeping scheduling records accurate and organised.
At Outlier, Handshake & RWS, I reviewed, annotated, classified and evaluated AI-generated content and datasets using project guidelines. I assessed written responses for accuracy, relevance, consistency and language quality, and provided structured feedback.
In academic projects in History and International Relations, I researched historical, political and international relations topics using scholarly and documentary sources. I analysed information and prepared structured assignments, summaries and reports.
