Open to opportunities

Debora Edriopa

@deboraedriopa

A responsible young woman looking for both an engaging and challenging opportunities . Very flexible, one who values any role she’s presented to her.

South Africa

Message

What I'm looking for

I seek a remote role where I can deliver high-quality customer support, meet SLAs, coach teams, and contribute to customer satisfaction and retention.

Dedicated, target driven , confident , highly motivated , easily adaptable, open to learn and improve, friendly with strong communication and interpersonal skills.

Proven ability to close deals and exceed sales quotas. Seeking a challenging role where I can utilize my sales , creative and marketing skills in order to drive revenue growth.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Specialist

Current

Dash BPO

Apr 2025 - Present (11 months)

Provide remote customer support handling high-volume billing and service queries, resolve complaints while meeting SLA targets, and coach agents to improve performance and quality.

Customer Support Billing Support CRM SLA Coaching Case Documentation Customer Satisfaction

Star Assistant (Customer Support)

Mercedes Benz

Jun 2024 - Mar 2025 (9 months)

Delivered front-line customer support and coordinated customer transportation logistics, reducing wait times and ensuring a premium customer experience.

Customer Support Logistics Coordination Communication Time Management Customer Experience

Sales & Customer Support Rep

OPPO South Africa

Feb 2021 - Dec 2024 (3 years 10 months)

Provided sales-focused customer support through product education and consultations, consistently achieved sales targets and built customer loyalty through after-sales service.

Sales Support Product Education Customer Retention Retail Sales CRM Communication