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JWI'm Jack, one of the co-founders of Himalayas!
Experience
HICo-founder
Himalayas
Feb 2020 - Present (5 years 9 months)
CCHead Teacher / Live Chat Support
Code Camp
Jan 2019 - Present (6 years 10 months)
KBOps + Admin Specialist | 9+ yrs optimizing projects and processes | Open to contract work
Experience
Volunteer & Marketplace Coordinator
SOCAP Global
Dec 2019 - Apr 2024 (4 years 4 months)
LECustomer Service Representative 2
Lectric Ebikes
Jun 2023 - May 2025 (1 year 11 months)
Data Entry & Accounts Payable Assistant
Precision Masonry
I am an experienced information security and data privacy officer specializing in GDPR.
Experience
TGInformation Security & Data Privacy Officer
TRATON Group
Jul 2025 - Present (4 months)
SGInformation Security & Data Privacy Officer
Scania Group
Mar 2023 - Jun 2025 (2 years 3 months)
Customer-focused operations professional skilled in high-volume order management and responsive support.
Experience
Caregiving & Skill Development
Career Transition
Oct 2024 - Present (1 year 1 month)
HECustomer Service Representative
Hewlett Packard Enterprise
Jul 2018 - Oct 2024 (6 years 3 months)
Aspiring UX/UI designer with a strong background in user research.
Experience
UX/UI Designer
Andolasoft
Jul 2024 - Oct 2024 (3 months)
UX/UI Design Intern
GBCS Group
Sep 2023 - Dec 2023 (3 months)
Reliable customer service professional with strong problem-solving and team leadership skills.
Experience
AMSortation Associate
Amazon
Nov 2021 - Present (4 years)
Customer Support Specialist
At Home
Nov 2020 - Nov 2021 (1 year)
MSUser Experience Researcher passionate about translating insights into business value.
Experience
Intermediate UX Researcher
BMO, Wealth
Jul 2022 - Present (3 years 4 months)
UX Researcher
LeapUX
Jun 2021 - Jun 2022 (1 year)
UX Researcher
Communitech
Aug 2020 - May 2021 (9 months)
Versatile banking operations specialist skilled in card operations and data analysis.
Experience
Remote Transcriptionist
Self Employed
Jan 2020 - Present (5 years 10 months)
Maintenance Analyst
Sheer Logic Management Consultants
Jun 2015 - Dec 2018 (3 years 6 months)
Collections and Recoveries Officer
Senior UX researcher and service designer driving user-centred outcomes.
Experience
Senior UX Researcher
Acacium Group
Jan 2023 - Feb 2025 (2 years 1 month)
Product Designer
Clim8 Invest
Feb 2020 - Nov 2022 (2 years 9 months)
UX Researcher / Designer
Lirica
Feb 2019 - Feb 2020 (1 year)
KBDetail-oriented data annotator with leadership experience in team management.
Experience
General Annotator
BusinessTrends
Mar 2024 - Jun 2024 (3 months)
Data Entry
Macklev Solutions Inc.
Apr 2023 - Sep 2023 (5 months)
Image Annotator/Team Leader
Appen
Oct 2017 - Apr 2019 (1 year 6 months)
JNExperienced customer service representative and content moderator
Experience
Social Media Content Moderator / Consultant
Svelte Media Inc.
Dec 2024 - Dec 2025 (1 year)
Customer Support Professional
Accenture Inc.
Jan 2024 - Dec 2024 (11 months)
Search Operations Specialist
ByteDance Ltd.
I am a data scientist skilled in ML, statistical analysis, and teaching with strong communication.
Experience
Primary Level Teacher
Little Foxes
Feb 2024 - Present (1 year 9 months)
Carer
Care at Home Group
Oct 2023 - Feb 2024 (4 months)
DABanking expert with 18+ years in workforce, contact center, and banking ops, driving excellence.
Experience
Card Operations Processing Centre Manager
United Overseas Bank
Jul 2023 - Jan 2025 (1 year 6 months)
Contact Centre Workforce Manager
United Overseas Bank
Mar 2012 - Jul 2023 (11 years 4 months)
Customer Service Senior Officer
United Overseas Bank
JKAspiring UX Researcher with a focus on user-centered design.
Experience
Visual Designer Intern
Wyvate
Feb 2024 - May 2024 (3 months)
User Experience Designer & Design Analyst
Samveda Training & Research Centre
Apr 2024 - Jul 2024 (3 months)
User Experience Researcher
AuraAI
Jan 2024 - Feb 2024 (1 month)
JKExperienced UX Researcher with over 5 years in technology, education, telecom, and SaaS industries.
Experience
Senior UX Researcher
CDP Worldwide
Sep 2024 - Present (1 year 2 months)
UX Researcher
Virgin Media O2
Feb 2023 - Sep 2024 (1 year 7 months)
Product Research Lead
Decoded
Seasoned Card Services Manager driving operational efficiency and growth.
Experience
Card Services Manager
Financial Plus Credit Union
Jan 2021 - Jan 2025 (4 years)
Operations Representative
Financial Plus Credit Union
Jan 2013 - Jan 2021 (8 years)
Call Center Team Lead
Financial Plus Credit Union
Jan 2009 - Jan 2013 (4 years)
Data scientist specializing in probabilistic modeling and ML for decision support.
Experience
Researcher — Combinatorial Games
Independent Research
Sep 2024 - Present (1 year 2 months)
Researcher — Game Algorithms
Independent Research
Mar 2025 - Jun 2025 (3 months)
Data Scientist
Tata Consultancy Services
Dec 2021 - Aug 2024 (2 years 8 months)
DKUser Experience Designer passionate about human-centered design.
Experience
User Experience Designer II
Abt Global
Sep 2023 - Present (2 years 2 months)
User Experience Designer
Avanade
Mar 2022 - Present (3 years 8 months)
RUMotivated individual seeking an entry-level occupation.
Experience
Mailroom Assistant
Premier Staffing Source / WI DEPT of ETF
Jun 2024 - Present (1 year 5 months)
Support Staff
The Hmong Institute
Dec 2023 - Jun 2024 (6 months)
Gas Station Shift Lead
Open Pantry
DVDedicated sales professional with strong customer service skills.
Experience
Salesperson
Best Western
Apr 2021 - Oct 2021 (6 months)
Picker
Amazon
Dec 2020 - Feb 2021 (2 months)
Donation Attendant
Goodwill Industries
Mar 2018 - Jul 2020 (2 years 4 months)
Jan 2019 - Jan 2022 (3 years)
Executive Assistant
Modular Movement
Jan 2015 - Feb 2020 (5 years 1 month)
Cyber Security Certification Engineer
Scania Group
Aug 2022 - Feb 2023 (6 months)
Cyber Security Consultant
Nexer Tech Talent
Aug 2021 - Aug 2022 (11 months)
Package & Newspaper Distributor
Premo Pressens Morgontjänst KB
Feb 2015 - Aug 2021 (6 years 6 months)
Export Coordinator
Mediterranean Shipping Company
Jan 2017 - Jul 2018 (1 year 6 months)
Clovers Management and Training Consultants
Aug 2014 - Feb 2015 (6 months)
BKLead Generator
Barclays Bank of Kenya
Sep 2013 - Aug 2014 (11 months)
Presiding Officer
Independent Electoral and Boundaries Commission
Feb 2013 - Mar 2013 (1 month)
UX Researcher / Designer
Freelance
Jul 2018 - Jan 2019 (6 months)
Administrative Assistant II
DTI-Philippine Trade Training Center
May 2016 - Jul 2016 (2 months)
Jan 2023 - Jan 2024 (1 year)
Customer Service Representative
Telus International Philippines
Jan 2016 - May 2018 (2 years 4 months)
Content Moderator
TaskUs Antipolo city
Mar 2013 - Jan 2016 (2 years 10 months)
Jan 2010 - Mar 2012 (2 years 2 months)
Workforce Management Coordinator
Convergys Philippines
Apr 2007 - May 2010 (3 years 1 month)
Customer Service Senior Officer
Convergys Philippines
Jul 2004 - Apr 2007 (2 years 9 months)
Brand & Customer Experience Designer Intern
Gastrolife Hospital & Swasthya Clinic
May 2023 - Jul 2023 (2 months)
Theme Designer Intern
Oppo Theme Store
Oct 2022 - Dec 2022 (2 months)
Sep 2022 - Feb 2023 (5 months)
Senior Product Researcher
Decoded
Mar 2020 - Sep 2022 (2 years 6 months)
Call Center Representative
Financial Plus Credit Union
Jan 2004 - Jan 2009 (5 years)
Assistant to the CEO
Financial Plus Credit Union
Jan 2001 - Jan 2004 (3 years)
Account Specialist
TheraOffice
Oct 2019 - Present (6 years 1 month)
Jul 2023 - Sep 2023 (2 months)
Student Mailroom Clerk
Madison College
Oct 2022 - Jun 2023 (8 months)
Volunteer
Second Harvest Food Bank
Nov 2022 - Present (3 years)
