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@deanchapin
Certified IT professional
I am a dedicated and detail-oriented IT professional with a strong background in systems administration, network monitoring, and technical support. Throughout my career, I have had the opportunity to work with various organizations, including Roche, Hewlett Packard, Eli Lilly, and IU Health Morgan Hospital.
My experience spans multiple areas of IT, including lifecycle support, service desk operations, and desktop support. I have a proven track record of providing top-notch technical assistance and ensuring seamless system operations. I hold a Computer Programming degree from Kaplan College and a CompTIA Network+ Certification, demonstrating my commitment to staying up-to-date with the latest technologies.
I am passionate about delivering exceptional service and support, and I am excited to bring my skills and experience to a new role. I am a strong believer in the importance of continuous learning and professional development, and I am always looking for opportunities to expand my knowledge and expertise.
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Work history, roles, and key accomplishments
TCC
Jun 2019 - Dec 2022 (3 years 6 months)
Service Desk Technician for Network Monitoring
Solution Tree
Jan 2014 - Jan 2017 (3 years)
Systems Administration and Network Monitoring
IU Health Morgan
Jan 2006 - Jan 2014 (8 years)
Computer Technician for Microsoft Servers and End User Support
Degrees, certifications, and relevant coursework
Computer Programming Degree, Computer Programming
Earned a degree in Computer Programming
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