D Bryant
@dbryant
Retail visual merchandising lead combining strategic display design with customer-first service to drive sales.
What I'm looking for
I’m a Fashion Visual Merchandiser Lead who creates and maintains “appealing store layouts and displays” that attract customers, boost visibility, and enhance the shopping experience. I design “eye-catching window displays,” strategically place products by “seasonality and product popularity,” and consistently deliver store standards for “cleanliness and organization.”
From managing planograms to updating displays for “seasonal changes and holidays,” I focus on execution that supports both brand look and sales performance. I’ve led visual merchandising responsibilities in a fast-paced retail environment, ensuring standards are “consistently met across the store.”
Before stepping into visual merchandising leadership, I led customer service at Nordstrom, handling “high volume customer interactions” in store, telephone, and online. I resolved escalated issues (billing, returns, and account access), troubleshot problems with “step by step solutions,” and managed cases in systems like Zendesk—bringing strong communication, multitasking, and problem-solving to every shift.
Experience
Work history, roles, and key accomplishments
Fashion Visual Merchandiser Lead
Winston Retail
Jan 2022 - Present (4 years 5 months)
Created and maintained store layouts and window displays to improve the shopping experience and product visibility. Ensured planogram compliance and updated seasonal décor while maintaining consistent visual merchandising standards.
Managed high-volume customer interactions across in-store, phone, and online channels. Resolved escalated issues by troubleshooting customer problems, handling billing/returns, and updating records using Zendesk.
Handled customer transactions including purchases, returns, and exchanges while providing service and maintaining a clean, organized sales floor. Performed shoe audits, supported floor plan execution, and stayed current on product knowledge to build lasting customer relationships.
Education
Degrees, certifications, and relevant coursework
Franklin High School
2009 - 2013
Completed high school education at Franklin High School from 2009 to 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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