Dax Jose

Managed diverse needs of hotel guests, ranging from international travel bookings to unique requests like sourcing rare items. Provided comprehensive support, ensuring guest satisfaction and seamless experiences.

Managed accounts of highly irate and upset customers, successfully convincing them to reactivate canceled accounts. Utilized strong communication and negotiation skills to resolve complex customer issues.

Developed and enhanced Task Bullet's sales pipeline by generating qualified and high-potential leads from scratch. Significantly contributed to increased sales performance and business growth.

Conducted project-based freelance training for Paragon's new hire leadership personnel. Ensured proficiency and familiarity with campaign specifics, enhancing team capabilities.

Managed diverse daily tasks for various clients, from booking restaurant reservations to handling complex requests like purchasing private islands. Provided comprehensive virtual assistant services.

Served as Executive Virtual Assistant to Gary Keller, Founder of KW Realty, managing all schedules and functions of the CEO. Acted as a key liaison between executives and stakeholders, ensuring smooth communication and operations.

Provided Level 2, 3, and 4 technical support for the PRUSAI3 V1 and V2 3D printers. Handled customer service calls and responded to advanced technical emails, ensuring effective problem resolution.

Conducted B2B calls to set up WebX demos for high-level executives listed in Fortune Magazine's Top 300 Business Organizations. Focused on appointment setting and telephone sales.

Analyzed new member data for potential fraudulent content using Amex proprietary detection software and hardware. Specialized in ID theft and fraud prevention.

Served as a Senior Sales Agent and Coach, guiding and mentoring sales teams. Contributed to sales performance and customer service excellence.

Served as a Senior Adviser, Coach, and Dispatcher. Provided guidance and managed dispatch operations.

Taught English to students, focusing on language proficiency and communication skills. Developed and delivered engaging lessons.

Served as a Senior Credit Repair & Collections Specialist for GE Money Bank. Managed complex credit repair and collections processes, ensuring compliance and effective resolution.

Served as an HR Generalist within IBM Business Services. Handled various human resources functions, supporting organizational needs.

Taught English, focusing on voice and accent training. Helped students improve their pronunciation and communication clarity.

Served as a Sales Executive for Vonage/Verizon. Managed sales activities and contributed to achieving sales targets.

Served as a Radio Announcer and DJ for the 'JOLLY O!' segment from 6-9 AM. Contributed to daily programming and listener engagement.

Worked as a Radio Announcer and DJ, hosting the 'JOLLY O!' segment from 6-9 AM. Engaged listeners and managed broadcast operations.

Managed marketing and promotions activities for Viva Records. Contributed to the promotion of music artists and releases.

Completed a Bachelor of Science degree with a major in Clinical Psychology. The curriculum focused on the principles and practices of clinical psychology.