Open to opportunities

Albert Abner Gomez

@albertabnergomez

Message

Appointment Setter and lead generation professional helping US clients grow through cold calling.

Philippines

Message

What I'm looking for

I’m looking for a home-based role where I can drive lead generation and appointment setting for US clients, using clear follow-ups and CRM work. I want a supportive team that values service, consistency, and measurable results.

I’m an appointment setting and lead generation professional with strong experience supporting US-based real estate and homebased businesses. I’ve handled “Appointment Setting for Real Estate For Sale By Owners,” including cold calling home sellers across different states in the USA to help clients list and sell.

Across roles, I’ve focused on driving results through recruitment and pipeline building—working to “recruit Real Agents,” handling client follow-ups and appointments, and “handled CRM for Real Estate.” I’ve also done “Search for possible hosts” for Via Airbnb by identifying leads in different sites for home office work space, and I’m comfortable working with research-driven outreach that gets the needed “yes” for email and callback.

Before that, I bring proven operations and service leadership from managing “Overall operations management of Resort,” where I generated sales, administration, bookings and reservations, and led “Facebook Page” handling and demand generation. Earlier in my career, I built customer trust as a “Collections Specialist” and “General Reservations Specialist,” strengthening my problem solving and communication—always staying people and service oriented.

Experience

Work history, roles, and key accomplishments

Appointment Setter

VirtuPal Cavanaugh Real Estate

Dec 2021 - Sep 2022 (9 months)

Set appointments for Real Estate For Sale By Owners by calling and qualifying US homeowner prospects. Conducted cold calling to encourage listings and schedule follow-up conversations.

Appointment Setting Cold Calling Lead Generation Lead Qualification

Real Estate Recruiter

CyberBacker Inc.

Apr 2021 - Dec 2021 (8 months)

Recruited real estate agents to join a real estate brokerage. Supported the agent onboarding pipeline through outreach and communication.

Real Estate Recruiting Lead Generation Cold Calling Relationship Building

Real Estate Recruiter

CyberRecruiter

Apr 2021 - Oct 2021 (6 months)

Recruited real estate agents and managed recruitment follow-through. Coordinated client calendars, handled appointment follow-ups, maintained CRM, and prepared call lists to support ongoing lead generation.

Real Estate Recruiting CRM Management Calendar Management Call Lists Lead Generation Outbound Outreach Data Tracking

Airbnb Host Lead Gen

Via Airbnb

Dec 2020 - Mar 2021 (3 months)

Sourced potential Airbnb hosts for clients across different sites for home office workspace needs. Qualified candidates by gathering required details to support client requirements.

Airbnb Research Lead Generation Data Gathering Prospect Research Email Callback Coordination

Resort General Manager

Casa La En La Playa Bed and Breakfast

Nov 2017 - Nov 2020 (3 years)

Managed overall resort operations, including administration, bookings, and reservations. Generated sales and supported demand through Facebook page management and lead generation activities.

Resort Operations Booking Administration Customer Service Social Media Management Lead Generation

Appointment Setter

Cavanaugh Real Estate

Aug 2020 - Oct 2020 (2 months)

Served as an appointment setter for real estate leads by calling property owners. Conducted outreach to determine interest in selling their property for the firm.

Appointment Setting Cold Calling Lead Qualification

Lead Generation Specialist

Demand Science

Jan 2017 - Oct 2017 (9 months)

Generated requested lead information by asking contacts targeted questions across the US and other countries. Secured affirmative responses needed to send emails and arrange callbacks for follow-up.

Lead Generation Prospect Research Data Collection Lead Follow Up Callbacks

Lead Generation & Sales

US Homebased

Sep 2015 - Dec 2016 (1 year 3 months)

Performed lead generation by researching contacts across the US and other countries. Gathered required information by asking questions and obtained needed approvals to support email and callback follow-ups.

Lead Generation Prospect Research Data Gathering Lead Follow Up Callbacks

Collections Specialist

IQOR Philippines

Jun 2007 - Aug 2015 (8 years 2 months)

Provided customer service for collections issues including funds adjustments and discrepancy resolution. Handled fast-paced collections calls and correspondence while following up on customer accounts to achieve targets.

Collections Customer Service Funds Adjustment Processing

Reservations Specialist

SITEL

Mar 2008 - May 2008 (2 months)

Handled inbound travel inquiries and supported consistent airline ticket reservations. Assisted customers with seat assignments and car rental-related travel concerns through effective communication.

Seat Assignment Support Car Rental Inquiries Ticketing Customer Communications

Telemarketing & Appointments

Noble Trends Unbound

Mar 2007 - Mar 2008 (1 year)

Conducted outbound telemarketing calls for sales and appointment settings. Managed client subscription schedules to support ongoing communication of sales and concerns.

Outbound Calling Sales Outreach Appointment Setting Subscription Management Scheduling Client Communication

Technical Support Representative

Client Logic

Sep 2006 - Mar 2007 (6 months)

Resolved issues related to customers' internet connections by investigating ISP-related complaints. Handled complaints with confidentiality and applied efficient standardized troubleshooting and solutions.

Troubleshooting Complaint Handling

Entrepreneur (Franchise & Retail)

Self-Employed

Jan 2003 - Jan 2006 (3 years)

Owned and managed a Potato Corner franchise and operated Kek Weks, a general merchandising business. Managed day-to-day business operations and supported brand partnerships in Baguio City.

Franchise Management Retail Operations Business Management Partnership Management Customer Service Operations

Business Supervisor

Philippine Treasures Inc.

Jan 2000 - Jan 2003 (3 years)

Monitored production and marketing activities for export products. Ensured alignment to the company’s financial goals and objectives through business oversight.

Business Supervision Export Operations Team Coordination