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Davis Lauren Otchelio

@davislaurenotchelio

Administrative and customer support professional providing virtual support to a private client, managing correspondence, trackers, and project tasks.

United Kingdom

Message

I'm currently providing part-time virtual administrative support to a private client, managing professional email correspondence, coordinating follow-ups, and maintaining trackers. I also prepare and format presentations and documents, and provide remote project support.

At St George's University Hospitals NHS Foundation Trust, I coordinated activities across active projects and supported patients, colleagues, and external stakeholders. I maintained confidential records and project documentation, and supported and trained colleagues on administrative processes and systems.

Experience

Work history, roles, and key accomplishments

Current

Virtual Personal Assistant

Current

Private Client

Oct 2026 - Present (0 months)

Manage professional email correspondence, respond to enquiries, and coordinate follow-ups. Create and maintain administrative trackers, prepare documents, and provide remote administrative support.

Email Management Administrative Support Microsoft Office Project Coordination Documentation Preparation

Clinical Research Practitioner

St George's University Hospitals NHS Foundation Trust

Apr 2023 - Sep 2026 (3 years 5 months)

Coordinated administrative and operational activities across multiple research projects, managing appointments, deadlines, and documentation. Acted as a key point of contact for patients, colleagues, and external stakeholders, and maintained accurate electronic records.

Clinical Research Project Coordination Electronic Records Cerner SystmOne REDCap Medidata EDC Castor EDC Kayentis EPRO Medrio Data Management Stakeholder Communication

Research Assistant

Barnet Enfield & Haringey Mental Health Trust

Aug 2021 - Apr 2023 (1 year 8 months)

Conducted mixed-methods mental health research, coordinating quantitative and qualitative data collection, analysis, and interpretation. Recruited and engaged research participants from diverse communities and managed research datasets.

Mixed Methods Research Data Collection Data Analysis SPSS Participant Recruitment Qualitative Research Quantitative Research Data Quality

Community Navigator

Central and North West London Healthcare

Nov 2017 - Jul 2021 (3 years 8 months)

Managed high-volume patient referral workflows using SystmOne, overseeing triage, prioritization, documentation, and case closure across a complex caseload.

SystmOne Patient Referrals Triage Case Management Documentation Workflow Management

Education

Degrees, certifications, and relevant coursework

Queen Mary, University of London

Master of Science, Mental Health: Psychological Therapies

2018 - 2019

Grade: Upper Second-Class Honours (Merit)

Master of Science in Mental Health: Psychological Therapies with Upper Second-Class Honours (Merit). Dissertation on the effects of forced parental separation on anxiety disorders in children and adolescents.

University of Leicester

Bachelor of Science, Psychology

2014 - 2017

Grade: Upper Second-Class Honours (2.1)

Bachelor of Science in Psychology with Upper Second-Class Honours (2.1). Thesis on the relationship between aggression and the 'Big Five' personality traits using SPSS.