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David Okonkwo

@davidokonkwo

Customer support and operations professional at Eastwood Schools, supporting administration and parent enquiries after contributing to a 50% increase in hotel patronage.

Nigeria

Message

At Eastwood Schools, I support daily administration for a school serving 160+ pupils, maintaining records and handling parent enquiries. I also help coordinate staff and keep inventory and administrative documents organised.

At Dignity Hotel, I managed day-to-day operations and coordinated 10+ employees; customer service improvements contributed to a 50% increase in customer patronage. At PWAN Real Estate Company, I followed up with clients and contributed to 30+ completed property sales while promoting 50+ real estate projects.

Experience

Work history, roles, and key accomplishments

Current

Administrative Officer

Current

Eastwood Schools

Sep 2026 - Present (1 month)

Support day-to-day administration of a school serving 160+ pupils, managing attendance, records, documentation, data entry, and reports. Handle parent communication and coordinate staff activities.

Google Workspace Microsoft Office Data Entry Records Management Inventory Management Staff Coordination Communication Skills

Hotel Manager

Dignity Hotel

Jan 2025 - Dec 2026 (1 year 11 months)

Managed day-to-day operations of a 20-room hotel, coordinating front desk, housekeeping, security, and support functions. Supervised 10+ employees and implemented customer service improvements that increased patronage by 50%.

Operations Management Staff Supervision Customer Service Inventory Management Scheduling Problem Solving

Real Estate Consultant / Marketing Executive

PWAN Real Estate Company

Jan 2020 - Aug 2026 (6 years 7 months)

Managed enquiries and sales leads from 40+ clients, converting and closing 30+ property sales. Promoted 50+ real estate projects through social media and referral marketing.

Sales Lead Generation Customer Relationship Management Social Media Marketing Negotiation Communication Skills

Sales Representative

Wisdom Tech Ltd

Jan 2019 - Dec 2020 (1 year 11 months)

Served 40-50 customers daily, providing product information and selling electrical products. Exceeded monthly sales targets through effective customer engagement and follow-up.

Sales Customer Service Product Knowledge POS Operation Training Communication Skills