Open to opportunities

Oluwaseyifunmi Taiwo

@oluwaseyifunmitaiwo

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Customer-focused admin and assistant skilled in data accuracy and client support.

Nigeria

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What I'm looking for

I’m looking for a Customer Service/Admin/Executive Assistant role where I handle inquiries and records with accuracy, support stakeholders professionally, and improve efficiency through organized workflows, clear communication, and data-driven reporting.

I’m a customer-focused professional who brings sales energy and admin precision to every interaction. As a Sales Associate, I exceeded monthly sales targets by 15%+ through proactive lead generation, cold calling, and client engagement, while managing relationships with 50+ prospective buyers and investors.

In my Admin and Teaching Assistant role, I handled daily administrative operations with 100% accuracy, including attendance tracking, records management, and confidential filing for audit compliance. I also improved efficiency by 40% by preparing official correspondence and reports using Microsoft Word, Excel, and Google Workspace.

As a first point of contact for 196+ parents and students, I’m known for empathy and professionalism, achieving 96% satisfaction in termly reviews. I enjoy simplifying complex topics to boost engagement by 49%, and I’m excited to continue growing in a Customer Service, Admin, or Executive Assistant role.

Experience

Work history, roles, and key accomplishments

Teaching Assistant & Admin

Ekreravwen Secondary School

Jan 2025 - Jan 2026 (1 year)

Managed daily administration for 3 senior classes (23+ students each), including attendance tracking and confidential filing, maintaining 100% accuracy for audit compliance and reducing correspondence processing time by 40%. Served as first point of contact for 196+ parents/students with 96% satisfaction, invigilated exams for 80+ candidates, and improved engagement by 49% through simplified lesso

Office Administration Records Management Microsoft Word Excel Sheets Google Workspace Confidentiality Classroom Content Simplification

Sales Associate

Great Future Properties and Homes Ltd

Jan 2024 - Jan 2025 (1 year)

Exceeded monthly sales targets by 15%+ through proactive lead generation, cold calling, and client engagement for residential and commercial properties. Managed relationships with 50+ prospective buyers and investors, averaging 20+ outbound calls weekly, and produced reports from market trends and client feedback that improved engagement and performance.

Cold Calling Lead Generation Sales Pipeline Management Stakeholder Management

Education

Degrees, certifications, and relevant coursework

Exford Global Consult Limited

Professional Courses (ISPON), Customer Service, HRM, Project Management, GHSE/HSE

Completed professional training courses including Customer Service & Relationship Management (CRSM), Human Resources Management (HRM), Project Management (PMP), and Health Safety & Environment (GHSE/HSE).