David Mwangi
@davidmwangi6
Banking branch leader driving growth, compliance, and customer satisfaction.
KenyaWhat I'm looking for
I’m an experienced banking and finance professional with over 5 years in the banking sector, specializing in branch operations, customer relationship management, and team leadership. I deliver business growth and customer/member satisfaction while ensuring full compliance with banking regulations, with a strong track record in sales target achievement, risk management, and staff development.
As Tugende Kenya’s Branch Leader (Oct 2025–To Date), I manage branch and field operations, budgets and forecasting, performance management, and compliance and reporting. Previously, as Nawiri DT Sacco’s Branch Manager (Mar 2022–Aug 2025), I led branch staff to execute growth and operating plans, built relationships with key persons and institutions, and submitted daily and weekly performance reports. My major achievement was opening the Makutano branch in Kirinyaga County in July 2023 with zero loans and zero customers—breaking even within the first 9 months, and building it into the best performer in targeted/budgeted incomes and surplus, with a loan portfolio of 80M. I’ve also progressed from a Loan Officer to Branch Manager and was voted the best debt collector across branches.
Experience
Work history, roles, and key accomplishments
Branch Leader
Tugende Kenya
Oct 2025 - Present (8 months)
Leads branch and field operations, delivering customer service excellence, budgets, forecasting, and performance management. Ensures compliance and accurate reporting while driving risk management and business growth initiatives.
Branch Manager
Nawiri DT Sacco
Mar 2022 - Aug 2025 (3 years 5 months)
Managed branch operations to deliver growth targets, branch business plans, and operating plans while maintaining high ethical standards and regulatory compliance. Opened Makutano branch (Kirinyaga County) in July 2023 from zero loans and zero customers, reaching break-even within 9 months and achieving best-in-class budgeted income with a loan portfolio of 80M.
Loan Officer & Debt Collector
4G Capital
Aug 2019 - Feb 2022 (2 years 6 months)
Handled loan marketing and appraisals, conducted customer onboarding, and performed home/business visits to support disbursements. Performed debt collection and loan restructuring, including coordinating with auctioneers and external collectors, and advanced to branch manager while being voted best debt collector across branches.
Motor Express Officer
Progressive Credit
Jan 2018 - Jul 2019 (1 year 6 months)
Led a team of marketing agents to deliver motor express targets through customer visits and proactive pipeline development. Conducted loan appraisals and drove disbursement performance by pushing approvals and maintaining strong customer relationships.
Branch Staff Lead
Ekeza Sacco
Jan 2017 - Dec 2017 (11 months)
Supervised branch staff and served as the link between the branch and top management while overseeing day-to-day branch operations. Ensured targets were met and supported staff motivation to improve delivery and service consistency.
Education
Degrees, certifications, and relevant coursework
Maasai Mara University
Bachelor of Business Management, Finance and Banking
Grade: Second Class Honours (Upper Division)
Earned a bachelor’s degree in business management, majoring in finance and banking, graduating in 2017.
Karima Boys High School
Secondary School Certificate, Secondary Education
Grade: B+
Completed secondary education at Karima Boys High School, scoring a B+ in 2010.
CPA Section I
CPA Section I, Accounting
Completed CPA Section 1 certificate training.
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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