DK
Open to opportunities

David King

@davidking

Highly organized professional with expertise in fleet operations and customer service.

United Kingdom
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a highly organized and results-oriented professional with extensive experience in fleet operations, customer service, and account management. My career has been marked by a commitment to managing complex tasks and ensuring exceptional service delivery. I excel in coordinating with third-party suppliers and resolving customer issues in fast-paced environments, demonstrating a keen attention to detail and a focus on contributing to team success.

Throughout my career, I have held various roles, including Fleet Coordinator and Fines Coordinator at Arval UK, where I managed personalized plate processes, ensured compliance with legal requirements, and provided excellent customer service. My previous experience as a Client Relations Partner and Account Manager has honed my skills in relationship building, upselling services, and maintaining accurate records. I am passionate about optimizing processes and enhancing the customer experience, which has been a consistent theme in my professional journey.

Experience

Work history, roles, and key accomplishments

OU

Client Relations Partner | Account Management

Outsideclinic

Nov 2021 - Jan 2025 (3 years 2 months)

Managed relationships with Care Home partners, ensuring accurate record-keeping and ongoing communication. Worked with systems automation to improve efficiency and customer service delivery.

FS

Customer Account Executive | Senior Customer Service Advisor | Account Manager

Fleetcor / Allstar Business Solutions

Oct 2017 - Oct 2021 (4 years)

Managed customer accounts and worked on retention, addressing closures, upsell opportunities, and ensuring timely responses to customer queries. Led the customer service team, managing quality checks, training, and resolving escalations.

FL

Customer Account Executive

Fleetcor

Jun 2021 - Jul 2021 (1 month)

Managed customer accounts during a temporary role, handling inquiries and ensuring timely responses within a one-week notice period. Addressed customer concerns, assisted with account issues, and ensured smooth transitions during a busy period.

IN

Customer Support Engineer

Intel

Oct 2016 - Jul 2017 (9 months)

Provided technical support and managed case loads to ensure timely and accurate issue resolution for customers. Assisted with warranty requests and customer account management, contributing to high levels of customer satisfaction.

PC

Test Centre Administrator

Pearson Test Centre

Jan 2016 - Sep 2016 (8 months)

Managed administrative tasks including opening/closing procedures, customer service, and technical support. Ensured compliance with business needs while providing excellent service to candidates.

OL

Sales Support / Transport Coordinator

Oak Furniture Land

Aug 2012 - Dec 2015 (3 years 4 months)

Coordinated customer deliveries, handled complaints, and provided support to management and staff. Delivered customer care solutions and ensured satisfaction with sales, refunds, and finance processes.

SP

Optical Assistant / Diabetic Retinal Screening

Specsavers

Sep 2007 - Sep 2009 (2 years)

Managed patient registrations, handled complaints, and provided aftercare. Assisted in the screening process and supported the call centre with booking appointments.

Education

Degrees, certifications, and relevant coursework

VT

Vocal Tech

Diploma, Vocal Performance

2006 - 2007

Completed a diploma in vocal performance. Focused on developing vocal techniques and stage presence.

NC

New College

BTEC Diploma, Business Studies & Health and Social Care

2004 - 2006

Studied business principles and practices, alongside health and social care topics. Gained foundational knowledge in both administrative and care-related fields.

CS

Churchfields Secondary School

GCSEs, General Studies

1999 - 2004

Completed General Certificates of Secondary Education. Developed a broad academic foundation across various subjects.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
David King - Fines Coordinator - Arval UK | Himalayas