David King

Investigated fines received by customers, ensuring accurate allocation and resolution. Communicated with regulated and corporate customers to resolve issues related to fines.

Managed personalised plate processes for customers, ensuring smooth transitions and compliance. Oversaw the taxation of all Arval vehicles and ensured compliance with legal requirements.

Managed relationships with Care Home partners, ensuring accurate record-keeping and ongoing communication. Worked with systems automation to improve efficiency and customer service delivery.

Managed customer accounts and worked on retention, addressing closures, upsell opportunities, and ensuring timely responses to customer queries. Led the customer service team, managing quality checks, training, and resolving escalations.

Managed customer accounts during a temporary role, handling inquiries and ensuring timely responses within a one-week notice period. Addressed customer concerns, assisted with account issues, and ensured smooth transitions during a busy period.

Managed client accounts, promoted products, and used affiliate marketing to achieve business goals. Promoted products across various platforms, contributing to company growth and success.

Provided technical support and managed case loads to ensure timely and accurate issue resolution for customers. Assisted with warranty requests and customer account management, contributing to high levels of customer satisfaction.

Managed administrative tasks including opening/closing procedures, customer service, and technical support. Ensured compliance with business needs while providing excellent service to candidates.

Coordinated customer deliveries, handled complaints, and provided support to management and staff. Delivered customer care solutions and ensured satisfaction with sales, refunds, and finance processes.

Managed patient registrations, handled complaints, and provided aftercare. Assisted in the screening process and supported the call centre with booking appointments.

Completed a diploma in vocal performance. Focused on developing vocal techniques and stage presence.

Studied business principles and practices, alongside health and social care topics. Gained foundational knowledge in both administrative and care-related fields.

Completed General Certificates of Secondary Education. Developed a broad academic foundation across various subjects.