Paige Wilks
@paigewilks
Customer-focused logistics and administration professional with strong leadership and client-relationship skills.
United KingdomWhat I'm looking for
I am a customer-focused logistics and administration professional with experience across automotive, logistics and NHS reception roles, known for strong communication and team leadership. I consistently meet targets, manage operational records, and handle customer-facing tasks with attention to detail.
I have experience with EMIS and document scanning systems, fleet coordination, rental operations and PA duties supporting hub management, and I bring qualifications in business administration and customer service. I am driven, enthusiastic and seeking progression opportunities within a company where I can grow and contribute.
Experience
Work history, roles, and key accomplishments
Receptionist
NHS Foundation Trust
Oct 2019 - Jun 2023 (3 years 8 months)
Handled patient-facing reception duties including processing medication requests, booking and cancelling appointments, and logging interactions in EMIS; occasionally used Docman to scan documents and update records.
Rental Advisor
Ryder Plc
Mar 2015 - Feb 2018 (2 years 11 months)
Advised customers on daily rental queries, organized vehicle deliveries and returns, inspected vehicles for damage and tracked inventory; generated weekly reports and chased purchase orders for outstanding payments.
Fleet Coordinator
Listers Audi
Feb 2014 - Dec 2014 (10 months)
Managed fleet logistics and customer interactions as maternity-cover, coordinating vehicle movements and ensuring operational efficiency to maximize customer satisfaction.
PA to Hub Manager
Rico Logistics
May 2010 - Dec 2014 (4 years 7 months)
Served as PA supporting hub operations: completed customer orders, liaised with workshops on lead times, maintained compliance documents (LOLER, MOT, PMI), managed driver pay and transport records.
Education
Degrees, certifications, and relevant coursework
Pearson EDI
NVQ Level 2, Business and Administration
2013 - 2014
Completed business administration and functional skills qualifications including NVQ Level 1 and 2 in Business & Administration and Functional Skills Level 1 in English and Mathematics.
De Vere Academy of Hospitality
NVQ Level 2, Hospitality and Customer Service
2007 - 2007
Completed vocational hospitality and customer service qualifications at NVQ Level 1 and NVQ Level 2 to develop customer service and hospitality skills.
Ernesford Grange Community Academy
GCSEs, Secondary Education
Completed secondary education with multiple GCSEs including English (B), Mathematics (B), Science (C), Geography (A) and Distinction in Art & Design.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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