David Eze

I am a detail-oriented, tech-savvy Business Administration graduate with proven experience in customer service, business coordination, and executive support. I excel at organizing meetings, preparing reports, managing calendars, and coordinating communication across internal teams and external partners.

I have delivered measurable results in remote-first environments — maintaining a 92% customer satisfaction rating, 85% first-call resolution, and managing 80–100+ calls daily while improving team performance through peer coaching. I consistently handle high volumes of email and live chat, escalate complex issues appropriately, and follow up to ensure client concerns are fully addressed.

I hold certifications including CSRM and PMP and completed technical analysis training in crypto and forex. I am eager to support leadership, improve processes, and contribute to operational efficiency in fast-growing technology companies, open to remote or in-person roles and committed to professional growth and confidentiality.