David Egbo

My name is David Egbo, and I am a dedicated technical support agent with a passion for helping customers resolve their technical issues. With experience in various roles, including remote sales and technical support, I have honed my ability to communicate complex technical concepts in a way that is easily understandable for non-technical users. My journey in the tech industry began as an IT support intern, where I developed a strong foundation in troubleshooting and customer service.

Throughout my career, I have worked with diverse teams and clients, managing high call volumes and providing exceptional service. At Tek Experts, I was the first point of contact for customers, resolving technical issues across multiple systems and applications. My commitment to customer satisfaction drives me to ensure that every interaction is positive and productive. I thrive in fast-paced environments and enjoy collaborating with technical leads to deliver effective solutions.

I hold a BTech in Information Management Technology from Modibbo Adama University of Technology and am an AWS Certified Cloud Practitioner. I am always eager to learn and grow in my field, and I look forward to bringing my skills and experience to a new opportunity.