Davide Ferracin

As an experienced hospitality professional, I have honed my skills in delivering exceptional guest service across various roles, including serviced apartment management, fine dining assistance, and bar supervision. My journey in the hospitality industry has equipped me with a proven track record in team leadership, customer satisfaction, and operational efficiency. I thrive in fast-paced environments, where I can maintain high service standards and enhance guest experiences.

In my most recent role as Serviced Apartments Manager at My Next Home Ltd in London, I oversaw daily operations, ensuring that our guests received the highest standards of service. I managed front desk, housekeeping, and maintenance teams, providing training and performance evaluations to ensure smooth operations. My ability to address guest inquiries and complaints effectively has driven repeat business and maintained high occupancy rates through strategic marketing initiatives.

Previously, I worked at Ace Hotel London, where I assisted in managing the lobby bar's daily operations. My responsibilities included supervising and training bar staff, managing inventory control, and developing sales strategies to improve operational efficiency. My commitment to exceptional customer service has always been my priority, and I take pride in creating a positive environment for both guests and staff.