darshan hiremath
@darshanhiremath1
I support clients through proactive communication, issue resolution, CRM accuracy, and cross-functional coordination.
IndiaWhat I'm looking for
I've supported client requests, communication, follow-ups, and service issue resolution at Cactus Communications (Kolabtree), coordinating with internal teams to provide timely support and improve services through client feedback.
Previously at Reliance Jio, I managed 40–50 customer interactions daily, resolved service and account issues, and achieved 90%+ CSAT. I bring a customer-focused approach to client retention, account support, stakeholder coordination, CRM accuracy, and proactive follow-up.
Experience
Work history, roles, and key accomplishments
Client Services / CS Central / Customer Service
Cactus Communications (Kolabtree)
Managed client requests, communication, follow-ups, and service issues. Coordinated with internal teams to resolve issues and ensure timely client support.
Education
Degrees, certifications, and relevant coursework
Rani Channamma University
Bachelor of Computer Applications, Computer Applications
Pursued a Bachelor of Computer Applications (BCA) at Rani Channamma University, affiliated with Bharatesh College of Computer Application.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring darshan?
You can contact darshan and 90k+ other talented remote workers on Himalayas.
Message darshanGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
