Darnesha Coy

I am an Insurance Verification Representative and Customer Service Agent with over 6 years of experience in enhancing organizational staffing needs and requirements. My proven track record showcases my excellent personal, communication, and organizational skills, which I leverage to lead initiatives that improve customer experience and departmental efficiencies.

Currently, I serve as a Human Resources Assistant Generalist at Starkey, where I have successfully updated company hiring practices and improved employee retention rates by over 15%. My commitment to fostering a positive work environment has contributed to achieving an impressive 80% employee retention over two years. Additionally, I have developed recruitment programs that focus on increasing minority recruitment and led a team to create a dedicated recruitment website, reducing recruitment costs by 14% year-over-year.