michael graham

I am a detail-oriented and driven Human Resources professional with extensive experience in supporting recruitment, employee relations, and HR compliance across both public and private sectors. My commitment to handling confidential information and managing HR processes has enabled me to improve operational efficiency significantly. I believe in supporting employee success and fostering organizational growth through effective HR practices.

In my current role as a Human Resources Assistant at the City of Grand Rapids, I support full-cycle recruitment, coordinate interviews, and assist with onboarding for both union and non-union employees. I have successfully managed confidential employee records and responded to HR inquiries in alignment with civil service rules and union agreements. Additionally, I led the development of a comprehensive Standard Operating Procedure (SOP) manual that has streamlined HR processes and training.

My previous experience as an Assistant Property Manager and a Retention and Sales Agent has equipped me with strong customer service skills and the ability to manage diverse operational tasks. I am passionate about creating a positive work environment and ensuring compliance with all HR regulations while promoting employee engagement and satisfaction.