At BETBY, I supported clients in the sports betting industry, responding to questions about sportsbook functionality, accounts, betting operations, and technical issues. I also worked with databases and communicated with clients and internal teams in English.
At WINFINITY Casino, I provided customer service in English and hosted table games according to company standards and procedures, keeping my communication with players friendly and professional.
My experience also includes hospitality and childcare. As a waitress and receptionist at SIA LETEX bowling center, I assisted guests, managed reservations and databases, and processed payments; in other customer-facing roles, I served customers and prepared food. I’m studying toward a Bachelor’s Degree in Marketing at Turība University.
