Looking for a job

Anushka Gk

@anushkagk

Message

I present live online games and deliver clear, professional player support.

Latvia

Message

What I'm looking for

I'm looking for a customer-facing role where I can support international customers, communicate clearly in English, resolve concerns professionally, and contribute to a collaborative fast-paced team.

I present live online games at Lucky Streak Studios, communicating game rules, procedures, and instructions clearly to international players in English.

I maintain accurate, engaging game presentation while following operating procedures and delivering consistent service in a fast-paced, shift-based studio environment.

Previously, I supported customer service, technical support, billing inquiries, complaint resolution, order processing, sales documentation, and accurate customer record management at Jarvis Consultancies and Xylem Learning.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative / Online Game Presenter

Current

Lucky Streak Studios

Present online streaming games in English to international players, explain game rules and procedures, and maintain professional communication and service quality in a fast-paced studio environment.

Live Game Presentation Game Rule Explanation Player Communication Customer Service English Communication Customer Interaction Attention To Detail Teamwork Adaptability Microsoft Office Excel

Sales Support Assistant

Xylem Learning Pvt. Ltd.

Sep 2023 - Jan 2024 (4 months)

Entered and processed customer orders, prepared sales documentation, and supported improvements to customer service and sales processes.

Data Entry Sales Documents Customer Service Microsoft Office Excel Record keeping Attention To Detail

Customer Service Representative

Jarvis Consultancies

Mar 2023 - Aug 2023 (5 months)

Handled customer calls regarding technical support, billing, and complaints, resolved issues within required timeframes, and maintained detailed records of interactions.

Customer Service Problem Solving Complaint Handling Record keeping Communication Skills Technical Support Billing