Eriks Stalidzans
@eriksstalidzans
Purposeful content writer with experience in customer support.
Russian FederationWhat I'm looking for
As a dedicated content writer, I bring a unique blend of creativity and analytical skills to the table. My experience spans over three years in customer service, where I honed my ability to communicate effectively and understand client needs. I am passionate about crafting compelling narratives that resonate with audiences and drive engagement.
Currently, I am involved in training AI language models, where I leverage my writing expertise to enhance the quality of AI-generated content. My role involves reviewing and refining text for accuracy and coherence, ensuring that the output meets high standards. I thrive in collaborative environments and am always eager to learn and adapt to new challenges.
Experience
Work history, roles, and key accomplishments
Content Writer
Entez
Oct 2023 - Present (1 year 8 months)
Wrote and edited in-depth reviews and articles for gambling websites, focusing on engaging content and SEO optimization.
AI Language Trainer
Outlier AI
Oct 2023 - Present (1 year 8 months)
Trained and fine-tuned AI language models by providing high-quality data and feedback. Reviewed AI-generated text for accuracy and coherence, and developed guidelines to enhance AI performance.
Customer Support Specialist
Winline
Jul 2019 - Oct 2023 (4 years 3 months)
Provided customer support in Russian and partially in English through chats, calls, and emails. Conducted new employee training and analyzed the quality of service provided by employees. Evaluated customer gaming activity and managed document verification for withdrawals.
Warehouse Worker
Ame Pure
Dec 2017 - Nov 2018 (11 months)
Worked as a warehouse worker, handling inventory and assisting in logistics operations.
Education
Degrees, certifications, and relevant coursework
Sergeja Žoltoka vidusskola
Secondary Education, General Studies
2018 -
Completed secondary education with a focus on general studies.
Tech stack
Software and tools used professionally
Availability
Location
Russian FederationAuthorized to work in
LatviaJob categories
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