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Darius PalmerDP
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Darius Palmer

@dariuspalmer

Inside Sales Expert with a focus on customer relationships.

United States
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What I'm looking for

I am looking for a role that values customer relationships and offers growth opportunities.

I am an Inside Sales Expert with a proven track record of securing new business and cultivating lasting client relationships. At EngineTech Inc., I excel in understanding customer needs and delivering personalized product solutions, ensuring high levels of customer satisfaction through exceptional service.

Previously, I served as a Customer Service Delivery Advocate at Carvana, where I coordinated vehicle deliveries and provided comprehensive support to customers throughout the delivery process. My experience in the automotive industry has honed my ability to collaborate with cross-functional teams, streamline operations, and enhance the overall customer experience.

With a strong attention to detail and a commitment to excellence, I thrive in fast-paced environments where I can leverage my skills in logistics and problem-solving to drive results. I am passionate about building relationships and delivering value to customers, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

CA

Customer Service Delivery Advocate

Carvana

Aug 2021 - Present (4 years)

Served as the main point of contact for customers throughout the delivery process, ensuring timely updates and clear communication. Coordinated vehicle deliveries, walk-throughs, and service appointments, performing final inspections to ensure vehicles met quality standards before delivery.

EA

Automotive Lot Attendant Lead

Echo Park Sonic Automotive

Jan 2018 - Present (7 years 7 months)

Maintained a clean and organized vehicle lot, supporting sales staff, and delivering excellent customer experiences. Organized and presented vehicle inventory effectively in the showroom and lot, ensuring the lot was clean, safe, and appealing to customers at all times.

Education

Degrees, certifications, and relevant coursework

Trinity Valley Community College logoTC

Trinity Valley Community College

B.B.A., Physical Education

2016 - 2017

Pursued a Bachelor of Business Administration in Physical Education, building upon prior academic experience. Developed skills relevant to both business operations and physical education instruction.

Texas College logoTC

Texas College

B.B.A., Physical Education

2015 - 2016

Completed coursework towards a Bachelor of Business Administration with a focus on Physical Education. Gained foundational knowledge in business principles and their application within an educational context.

Tech stack

Software and tools used professionally

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Darius Palmer - Inside Sales Expert - EngineTech Inc. | Himalayas