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Darion Maynard

@darionmaynard

Dedicated Account Representative with expertise in service delivery and finance.

Barbados

What I'm looking for

I am seeking a role that values customer relationships and offers growth opportunities.

I am a dedicated Account Representative with a strong background in service delivery and financial products. My experience at Gildan Activewear has honed my ability to process customer orders efficiently while maintaining clear communication with clients. I pride myself on my multitasking abilities and my commitment to fostering professional relationships that drive business results.

Throughout my career, I have consistently enhanced customer satisfaction by addressing inquiries and concerns promptly. My tenure at Scotiabank allowed me to develop a comprehensive understanding of banking operations, where I successfully guided clients in making informed financial decisions. I am passionate about leveraging my skills in organizational management and customer service to contribute positively to any team.

Experience

Work history, roles, and key accomplishments

GA
Current

Account Representative

Gildan Activewear

Nov 2022 - Present (2 years 6 months)

As an Account Representative, I processed customer orders, coordinated with internal departments to expedite order processing, and resolved complaints. I ensured timely follow-up on customer inquiries and developed strategies to minimize disruptions in order fulfillment.

SL

Customer Service Officer

Scotiabank (Barbados) Limited

Nov 2022 - Mar 2024 (1 year 4 months)

In my role as a Customer Service Officer, I enhanced customer satisfaction by addressing inquiries and concerns efficiently. I maintained product knowledge to assist customers and managed cash drawers and deposits to facilitate smooth operations.

SL

Teller

Scotiabank (Barbados) Limited

Jan 2022 - Nov 2022 (10 months)

As a Teller, I accurately disbursed cash and checks while maintaining security protocols. I promoted a welcoming atmosphere and assisted customers with account inquiries, ensuring prompt and professional service.

GL

Teller

Guardsman (Barbados) Limited

Jan 2019 - Feb 2019 (1 month)

As a Teller, I maintained high accuracy in cash counts and ensured a clean work area. I contributed to a positive environment and promoted efficiency in branch operations.

CC

Clerk

Caribbean Examinations Council

May 2017 - Sep 2018 (1 year 4 months)

In this role, I ensured accurate payments to markers and provided assistance for incoming queries. I also managed stock for deliveries and supported the help desk.

Education

Degrees, certifications, and relevant coursework

The University of the West Indies Open Campus logoTC

The University of the West Indies Open Campus

Bachelor of Science, Banking and Finance

2020 - 2024

Grade: Second Class Honours (Upper Division)

Activities and societies: Relevant Coursework: Elements of Banking and Finance, Financial Accounting, Information Technology for Banking and Finance, Banking Law, Marketing Management and Sales Strategy.

Studied Banking and Finance with a focus on elements of banking, financial accounting, and marketing management. Awarded Second Class Honours (Upper Division).

TS

The St. Michael School

Caribbean Secondary Education Certificate, General Education

2017 - 2017

Activities and societies: Subjects: English Language, Building Technology, Principles of Business, Mathematics, Technical Drawing, Electrical Document Preparation Management, Integrated Science.

Achieved Caribbean Secondary Education Certificate with general proficiency in various subjects including English Language and Principles of Business.

Tech stack

Software and tools used professionally

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Darion Maynard - Account Representative - Gildan Activewear | Himalayas