At TouchStar Group of Companies, I coordinated daily office operations and provided administrative support across departments. I also coordinated meetings and activities, maintained records, and prepared correspondence and reports.
At GABGO Freight and Logistics Inc., I maintained financial records in QuickBooks, processed invoices and vendor bills, and recorded customs duty payments. I also handled petty cash records, reconciliations, and bank deposits.
At KM2 Solutions Barbados, I advanced from Customer Service Representative to Team Lead. I supported team members, monitored performance, and prepared operational reports.
I also handled customer enquiries and complaints, including escalated concerns, and processed cash, credit, and debit card transactions using POS systems.
