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Darcy Middleton

@darcymiddleton

Business development professional at Westfield Health who contributed to a 15% increase in regional sales revenue through targeted outreach.

United Kingdom

Message

At the Ministry of Justice UK, I produce and quality-assure communications and documentation, helping stakeholders receive accurate, timely information.

At Westfield Health, I supported business growth through stakeholder engagement and customer communications. Targeted outreach initiatives I led contributed to a 15% increase in regional sales revenue.

I also analysed customer engagement data and performance metrics to identify trends and inform campaign evaluation and service improvements.

At Hays Travel, I managed customer bookings and communications, and tailored travel recommendations for high-net-worth international clients. My marketing credentials include HubSpot Inbound Marketing and HubSpot Content Marketing certifications.

Experience

Work history, roles, and key accomplishments

Current

Operational Support Officer

Current

Ministry of Justice UK

Sep 2025 - Present (1 year 1 month)

Produce clear, accurate, and professional communications within a fast-paced environment, ensuring stakeholders receive timely and relevant information. Manage multiple projects and competing priorities, delivering high-quality work to tight deadlines.

Communication Skills Stakeholder Engagement Documentation Quality Assurance Project Management Data Protection Process Improvement

Business Development Executive

Westfield Health

Dec 2022 - Sep 2025 (2 years 9 months)

Supported business growth and marketing initiatives through strategic stakeholder engagement and relationship management. Led targeted outreach and engagement initiatives that contributed to a 15% increase in regional sales revenue.

Business Development Stakeholder Management CRM Data Analysis Marketing Networking Market Research

Travel Consultant

Hays Travel

Sep 2021 - Dec 2022 (1 year 3 months)

Delivered exceptional customer service and business support within a fast-paced environment, building positive customer relationships. Managed customer bookings, documentation, payments, and database records, maintaining accuracy and compliance.

Customer Service Booking Management Communication Skills Digital Marketing Presentation Skills Stakeholder Management Problem Solving