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Darby Warburton

@darbywarburton

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Public-service focused IT trainer and administrator skilled in training, data management, and process improvement.

United Kingdom

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What I'm looking for

I seek a role where I can deliver and develop training, improve processes with data-driven solutions, and contribute to patient-centered service delivery in a collaborative team.

I am a public-service-focused IT trainer and administrator with extensive experience in customer-facing, administrative, and high-pressure clinical environments. I prioritise service excellence and confidentiality while supporting team growth and operational efficiency.

In NHS roles I designed and delivered training programmes, maintained online learning systems, and enforced information governance, improving staff adoption of new learning platforms. I led rota management for junior doctors and consultants, handled complex leave tracking, and reported staffing statistics during high-pressure strike periods.

I have delivered project work in Child Health, creating a streamlined data management system for a 'Lost to Follow Up' project that improved case completion speed and accuracy. I also contributed on the A&E frontline during the COVID-19 pandemic, implementing administrative systems that improved efficiency and patient safety.

Outside the NHS I run a self-employed nail-art business managing finance, scheduling, and social media marketing, and I hold IBM SkillsBuild certificates in AI fundamentals and Professional Workplace Skills to expand my digital capabilities.

Experience

Work history, roles, and key accomplishments

Current

Nail Technician

Current

Self Employed

Jul 2022 - Present (3 years 2 months)

Founded and operate a nail art business handling client bookings, finance, marketing via social media, and delivery of creative nail treatments while managing time alongside NHS roles.

Client Management Scheduling Business Finance Social Media Marketing Nail Art Customer Service Time Management Sales

IT Trainer

NHS

Jun 2024 - Jul 2025 (1 year 1 month)

Designed and delivered IT training programmes for hospital staff, maintained the IT training website and online learning systems, and enforced information governance to improve adoption of new learning platforms across the trust.

Information Governance Technical Support Stakeholder Engagement Documentation

Child Health Rota Coordinator

NHS

May 2023 - Jun 2024 (1 year 1 month)

Managed six rotas for junior doctors and consultants, coordinated with medical staffing and HR, and produced staffing statistics during strike periods to ensure reliable rota coverage for up to 45 clinicians.

Workforce Planning Excel Reporting Scheduling Crisis Management

Clinical Administrator

NHS

Mar 2021 - Jul 2023 (2 years 4 months)

Supported A&E admissions and patient flow during the COVID-19 response, handled sensitive patient data, trained and mentored staff, and implemented administrative systems to streamline operations and improve patient safety.

Confidentiality Staff Training Process Improvement Multitasking

Child Health Data Administrator

NHS

Sep 2022 - Jun 2023 (9 months)

Led investigations for a 'Lost to Follow Up' project to resolve missed or cancelled paediatric appointments, implemented a data management system that improved case processing speed and accuracy, and reported findings to senior management.

Data Analysis Case Management Process Improvement Reporting Data Validation Excel Patient Safety

Kitchen/Bar Assistant

Basingstoke Golf Club

Nov 2014 - Jun 2021 (6 years 7 months)

Prepared food and supported event catering, served customers at the bar, assisted in event management and delivered training materials for new staff to improve service efficiency.

Food Preparation Customer Service event support Training Delivery Inventory Teamwork Hospitality

Nursery Bank Staff

Oakley House Day Nursery

Jun 2019 - Dec 2019 (6 months)

Supervised and cared for children under 4, planned daily activities, upheld health and safety standards, and communicated with parents to build trust and ensure child wellbeing.

Childcare Health & Safety)Communication Record keeping Patience

Education

Degrees, certifications, and relevant coursework

IBM SkillsBuild

Certificate / Short course, Artificial Intelligence / Professional Skills

Completed IBM SkillsBuild courses in AI fundamentals and Professional Workplace Skills covering AI concepts, communication, collaboration and agile practices.