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carlos landeau

@carloslandeau

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Senior Program & Project Manager driving large-scale ERP and infrastructure transformations with measurable results.

United States

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What I'm looking for

I seek roles leading cross-functional technology programs where I can drive ERP/CRM transformations, mentor teams, enforce governance, and deliver measurable operational and financial outcomes.

I am a strategic, forward-thinking Senior Program & Project Manager with 17+ years leading transformative technology programs, including ERP implementations and large infrastructure upgrades. I set program direction, establish governance, and translate organizational strategy into executable plans.

My experience spans enterprise CRM and ERP retirements and implementations, data migration and systems integration, capital projects up to $30M, and rapid-response deployments such as remote learning platforms. I consistently drive financial accountability, resource optimization, and cross-functional collaboration while mentoring project managers and technical teams.

I deliver measurable outcomes through stakeholder partnership, risk-driven decision making, and disciplined delivery controls—turning failing projects around, improving operational continuity, and enabling scalable, repeatable processes.

Experience

Work history, roles, and key accomplishments

Senior ERP Project Manager

Build-A-Bear Workshop

Apr 2024 - Sep 2025 (1 year 5 months)

Led enterprise retirement of APTOS CRM/ERP by establishing program governance, directing data migration and integrations, and driving cross-functional decisions to maintain operational continuity and financial accountability.

ERP Implementation Data Migration Stakeholder Management Integration Testing Change Management

Project Manager

CarShield

Sep 2023 - Jan 2024 (4 months)

Led design and rollout of an internal USPS mail system, managing requirements discovery, system architecture, migration waves, and cutover planning to meet compliance and operational workflows.

Systems Architecture Migration Planning Cutover Planning Stakeholder Engagement Performance Testing Compliance Technical Leadership

ERP Project Manager / Business Analyst

Switch

Jun 2022 - Jul 2023 (1 year 1 month)

Strategically led enterprise CRM implementation by defining delivery strategy, managing vendor partnerships, coaching teams on PM practices, and directing UAT, go-live, and BAU transition activities.

CRM Vendor Management UAT Budget Management Coaching KPI Tracking

Distribution Project Manager

Luzco Technologies

May 2020 - May 2022 (2 years)

Directed distribution and transmission capital projects ($100K–$30M), owning scheduling, financial forecasts (98% accuracy), stakeholder communication, and team coaching to deliver upgrades and remediation programs.

Scheduling Financial Forecasting Risk Management Team Leadership Cost Control

Senior IT Project Manager

Saint Louis University

Feb 2018 - May 2020 (2 years 3 months)

Coached project teams, prioritized portfolios, and led rapid technology deployments including Zoom for remote learning; recovered and completed a failing Banner ERP upgrade within six months to restore operations.

Portfolio Management Rapid Deployment Resource Allocation Risk Assessment Process Improvement

IT Project Manager

Keno Kozie Associates

Jun 2016 - Feb 2018 (1 year 8 months)

Managed full project lifecycles for law firm technology initiatives, led disaster recovery and business continuity projects achieving 99.9% availability, and coordinated global teams to meet GDPR and ISO 22301 requirements.

Disaster Recovery Business Continuity Regulatory Compliance Process Improvement

Education

Degrees, certifications, and relevant coursework

Edgewood College

Master of Business Administration, Business Administration

Completed a Master of Business Administration focusing on management and leadership coursework to support strategic program and project delivery.

Edgewood College

Bachelor of Science, Psychology; Computer & Information Systems

Earned a Bachelor of Science with studies in Psychology & Industrial-Organizational and Computer & Information Systems to combine behavioral insights with technical understanding.