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Dany Lezz

@danylezz

Healthcare operations team leader at HRMD SERVICES who developed dashboards to track payment activity, errors, and team performance.

Colombia

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At HRMD SERVICES, I led payment posting operations, coordinated workload distribution, and developed dashboards and operational reports to track production, payment activity, errors, and team performance.

As a QA & Trainer, I trained new employees, conducted feedback sessions, and supported daily operational performance. I also monitored posting activity for discrepancies and duplicate payments, and supported reporting and quality control.

At MICROCAD, I supported multimedia and digital projects, including interactive website development and maintenance, audiovisual production, and digital media design. My work also included front-end mobile interface design and augmented reality content.

Experience

Work history, roles, and key accomplishments

Team Leader

HRMD Services

Jan 2024 - Jan 2026 (2 years)

Led payment posting operations, coordinating workload distribution, production tracking, quality reviews, and process improvement initiatives. Developed dashboards and operational reports to track production, payment activity, errors, and team performance.

Microsoft Office Google Workspace Google Data Studio AI Tools Process Improvement Team Coordination Reporting

QA & Trainer

HRMD Services

Jan 2023 - Jan 2024 (1 year)

Trained new employees, conducted feedback sessions, and supported daily operational performance. Monitored daily posting activity to identify discrepancies, duplicate payments, and workflow opportunities.

Training Quality Assurance Feedback Operational Monitoring Reporting Microsoft Office Google Workspace

Posting Specialist

HRMD Services

Jan 2020 - Jan 2022 (2 years)

Processed and reconciled healthcare payments across credit cards, electronic payments, checks, denials, and other payment types.

Payment Processing Reconciliations Healthcare Payments Microsoft Office Google Workspace

Designer and Community Manager

Microcad

Jan 2016 - Jan 2020 (4 years)

Supported multimedia and digital projects, including interactive website development, photography, drone-based 2D/3D mapping, audiovisual production, and customer service. Also handled front-end mobile interface design, augmented reality content, email marketing, and digital media design.