Dante Roberts

I’m an Outbound Sales Development Representative with 3+ years of experience in sales, lead generation, and CRM-based appointment setting. I’m strong in cold calling, organized follow-up, and pipeline management, and I bring confident communication and objection handling to every conversation.

I achieved recognition as the top sales agent and top new sales agent at Startek, while effectively managing ad and appointment-setting tasks that supported qualified meetings and recurring revenue. I focus on turning targeted outreach into booked opportunities and consistently improving the process around me.

As a Freelance Ad Manager and Appointment Setter (2024—2025), I managed and optimized paid advertising campaigns on Meta and Google to drive top-of-funnel lead generation for sales. I improved ad performance by monitoring CTR, CPC, ROAS, and conversion rates, ran A/B testing to increase engagement, and then scheduled and confirmed appointments while qualifying prospects and maintaining organized CRM records and follow-up pipelines.

In my current role as a Sales and Customer Care Agent, I execute outbound sales strategies using effective cold calling and callback sales techniques. I navigate objections from agitated customers, transforming challenging interactions into positive experiences and sales opportunities, and I’ve also brought accounting software proficiency from my internship (Sage, Quickbooks, and Xero) to keep processes accurate and organized.