Looking for a job

Ashanti Welch

@ashantiwelch

Message

I qualify insurance leads and schedule appointments that improve conversion rates and sales follow-up.

Jamaica

Message

What I'm looking for

I'm looking for an appointment-setting or sales support role where I can qualify leads, manage CRM records, build client relationships, and help drive successful appointments and sales growth.

I conduct high-volume outbound cold calls, identify insurance needs, and schedule qualified appointments with specialists. My work increased qualified lead engagement by 20% and appointment conversion rates by 15%.

I build rapport with prospects, provide clear information on insurance products, and maintain accurate CRM records to support sales growth. I also contributed to a 10% increase in successful client follow-ups.

Previously, I managed leave cases through eligibility decisions, medical document review, documentation, and employee communication, improving case resolution and reducing processing errors.

Experience

Work history, roles, and key accomplishments

Current

Senior Appointment Setter

Current

Remote

Feb 2022 - Present (4 years 7 months)

Conducted high-volume outbound cold calls to prospective clients, increasing qualified lead engagement by 20%. Identified prospects' insurance needs and scheduled appointments with specialists, improving appointment conversion rates by 15%.

Salesforce Google Calendar Slack Active Listening Persuasion Time Management CRM Management Sales Support Problem Solving Critical Thinking

Education

Degrees, certifications, and relevant coursework

Distinction College

Diploma, Housekeeping

2020 - 2021

Completed a Diploma in Housekeeping Certification at Distinction College from July 2020 to August 2021.

Enid Bennett High School

High School Diploma, General Studies

2015 - 2020

Earned a High School Diploma from Enid Bennett High School from September 2015 to June 2020, with coursework in Agricultural Science, English Language, Integrated Science, Mathematics, and Biology.