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BS@bernadineswaby1
Motivated appointment setter and sales specialist with proven results.
JamaicaI am a highly motivated and results-driven Appointment Setter and Sales Specialist with over 4 years of experience in customer engagement, outbound calling, lead generation, and CRM systems. My expertise lies in converting prospects into qualified leads through excellent communication and persuasive strategies. I am passionate about helping businesses grow by connecting them with the right solutions.
In my recent role at Calltastic, I conducted over 100 cold calls daily, consistently meeting a weekly quota of 30+ qualified appointments. My ability to maintain accurate lead data using CRM software like Salesforce and HubSpot has been crucial in maximizing conversions and reducing drop-off rates. Prior to that, at Sutherland Global, I achieved a sales conversion rate that was 18% above the team average, showcasing my dedication to exceeding sales targets in fast-paced environments.
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Work history, roles, and key accomplishments
Calltastic
Jan 2022 - Jan 2024 (2 years)
Conducted over 100 cold calls daily to schedule consultations and demos for sales agents, consistently meeting a weekly quota of 30+ qualified appointments. Maintained accurate lead data using CRM software such as Salesforce and HubSpot, following up with potential clients to maximize conversion and reduce drop-off.
Sutherland Global
Jan 2018 - Jan 2022 (4 years)
Handled outbound and inbound calls, achieving a sales conversion rate 18% above the team average, and delivered tailored product presentations to prospective customers. Fostered long-term client relationships, resulting in repeat sales and referrals, and collaborated with team leads to strategize outreach approaches, boosting quarterly sales by 22%.
Degrees, certifications, and relevant coursework
BSc in Marketing, Marketing
2023 -
Currently pursuing a Bachelor of Science in Marketing with a major in Digital Marketing & Advertising Management. This program focuses on modern marketing strategies and advertising techniques.
Transferred Credits in Marketing, Marketing
2020 - 2023
Completed coursework in Marketing, earning transferable credits towards a bachelor's degree. The curriculum covered foundational marketing principles and practices.
High School Diploma
2012 - 2016
Grade: Honors
Obtained a High School Diploma with Honors. The curriculum provided a strong foundation across various subjects.
Software and tools used professionally
JamaicaYou can contact Bernadine and 90k+ other talented remote workers on Himalayas.
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