Dante Smith
@dantesmith
Experienced executive with a proven track record in high-level support.
JamaicaWhat I'm looking for
As a highly motivated executive with over 9 years of experience, I have consistently provided high-level support to senior executives, achieving superior results. My expertise lies in defusing customer dissatisfaction and managing competing priorities, making me a top performer with a track record of exceeding objectives.
Currently, I serve as a Meta Ads Specialist, where I plan, launch, and optimize high-performing ad campaigns on Facebook and Instagram, managing budgets ranging from $100k to $500k to maximize ROI. My previous roles, including a Police Officer and a Customer Representative, have honed my organizational skills and ability to handle multiple tasks simultaneously while maintaining exceptional communication and interpersonal skills.
With certifications in Project Management and as a Call Center Trainer, I have developed a strong foundation in training and guiding teams to success. I am passionate about leveraging my skills to contribute to a dynamic organization that values growth and innovation.
Experience
Work history, roles, and key accomplishments
Media Buyer - Meta Ads Specialist
St .Catherine High School
Jun 2024 - Present (1 year 2 months)
Planned, launched, and optimized high-performing ad campaigns on Facebook and Instagram. Efficiently managed over 100k to 500k allocated ad spend to maximize ROI and minimize CPA.
Freelance Appointment Setter / Remote Sales Representative
Various Clients
Jan 2025 - Mar 2025 (2 months)
Scheduled and confirmed appointments with U.S.-based leads through cold calling and follow-ups. Handled objections confidently and maintained high call-to-booking conversion rates.
Police Officer
Jamaica Constabulary Force
Jul 2019 - Dec 2024 (5 years 5 months)
Directed and monitored the work of twelve or more law enforcement officers, with a clear focus on maximizing results and ensuring that police operations were transparent. Trained staff members on proper field procedures to increase officer efficiency and public trust.
Customer Representative
Ibex Global Kingston
Apr 2018 - Feb 2019 (10 months)
Listened to the questions and concerns of customers to provide answers or responses. Aided sales associates by providing knowledgeable assistance with a variety of issues.
Call Center Trainer
Sutherland Global Services
Aug 2016 - Mar 2018 (1 year 7 months)
Conducted research and prepared reports on various topics related to the company's operations and industry trends. Provided high-quality and efficient training for new hires.
Education
Degrees, certifications, and relevant coursework
St. Catherine High School
Associate of Applied Science, Mechanical Engineering Technology
Studied Mechanical Engineering Technology, gaining foundational knowledge and practical skills in the field. Completed coursework relevant to the discipline.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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