Dani User
@daniherra
Multilingual professional passionate about visual storytelling and communication.
What I'm looking for
Hello! My name is Daniela, a multilingual and self-driven professional with a passion for visual storytelling. I have almost three years of experience in customer service and close to two years as an interpreter, specializing in medical, legal, and immigration contexts. My ability to communicate effectively with diverse individuals is enhanced by my fluency in both English and Spanish, along with basic knowledge of French and Italian. I am committed to continuous learning and expanding my language skills further.
In addition to my language expertise, I have a year of experience as a barista and waitress, where I honed my ability to thrive in high-pressure environments while maintaining a positive demeanor. This role also allowed me to engage in sales, promoting new dishes and beverages. My educational background includes a one-year program in photography and visual arts, which fuels my passion for creative expression. I am currently learning coding, starting with HTML and C#, as I aim to merge my artistic inclinations with technology to create interactive installations.
Experience
Work history, roles, and key accomplishments
Interpreter
GLOBO H Service
Provided interpretation services for legal, migration, and customer service contexts, facilitating communication between Spanish and English speakers. Ensured accurate and culturally sensitive translation of complex information.
Barista
LaBodegaVerde
Managed daily operations including latte art, dessert and drink preparation, and inventory management. Handled high-stress situations while maintaining excellent customer service and contributing to sales bonuses for new products.
Bilingual Agent
Aynitechk
Processed documents and forms, managed tasks, and utilized CRM tools to support operations. Provided bilingual assistance, ensuring efficient handling of client information and requests.
Bilingual Agent
Concentrix
Jan 2024 - Present (1 year 6 months)
Provided training and troubleshooting support, resolving customer tickets and inquiries. Utilized strong communication skills to assist clients effectively in a bilingual environment.
Education
Degrees, certifications, and relevant coursework
Toulouse Lautrec
Program Certificate, Photography and Visual Arts
Completed a one-year comprehensive program in photography and visual arts. Gained skills in visual storytelling and artistic expression.
Availability
Location
Authorized to work in
Job categories
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