
Carla Valle Ávila
@carlavallevila
I bridge Spanish and English conversations while delivering reliable customer support.
What I'm looking for
At Interpretia, I provide accurate Spanish-English interpretation by phone, helping clients and representatives communicate clearly while protecting confidential information.
I've also supported customers, legal teams, schools, sales offices, hospitality, and retail environments through bilingual communication, administrative coordination, and professional service. With a degree in Hotel Management, I stay calm and attentive in high-volume and sensitive situations.
Experience
Work history, roles, and key accomplishments
Over the phone spanish interpreter.
Provided accurate and professional interpretation services between Spanish- and English-speaking individuals over the phone.
Facilitated clear communication between clients and representatives in customer service, and other professional settings.
Interpreted conversations accurately while maintaining the original meaning, tone, and intent.
Assisted individua
Provided professional and courteous customer service in English by phone.
Responded to customer inquiries, resolved issues, and collected accurate information.
Handled a high volume of inbound calls while maintaining professionalism and efficiency.
Assisted customers with account-related questions, requests, and general service needs.
Followed established procedures and guidelines to ensure qualit
Over the phone spanish interpreter.
Provided accurate and professional interpretation services between Spanish- and English-speaking individuals over the phone.
Facilitated clear communication between clients and representatives in customer service, and other professional settings.
Interpreted conversations accurately while maintaining the original meaning, tone, and intent.
Assisted individua
Provided professional and courteous customer service in English by phone.
Responded to customer inquiries, resolved issues, and collected accurate information.
Handled a high volume of inbound calls while maintaining professionalism and efficiency.
Assisted customers with account-related questions, requests, and general service needs.
Followed established procedures and guidelines to ensure qualit
Welcomed and greeted guests in a friendly and professional manner upon arrival.
Managed seating arrangements and escorted guests to their tables.
Maintained an accurate waitlist and provided guests with estimated wait times.
Monitored table availability and organized seating to maximize efficiency and guest satisfaction.
Assisted guests with special requests and addressed concerns professional
Assisted customers with product selection and provided personalized recommendations based on their needs.
Provided excellent customer service and maintained a welcoming and professional shopping environment. Processed sales transactions, payments, returns, and exchanges accurately and efficiently.
Explained product features, benefits, pricing, and promotions to customers.
Achieved sales goals b
Recepcionist
Jun 2016 - Apr 2019 (2 years 10 months)
Welcomed students, parents, teachers, staff, and visitors in a professional and friendly manner.
Answered and directed incoming phone calls, emails, and general inquiries.
Provided accurate information regarding school policies, schedules, procedures, and services.
Managed visitor check-in and maintained a safe and organized front office environment.
Assisted students and families with questio
Provided bilingual administrative and legal support to attorneys, clients, and office staff in English and Spanish.
Answered and directed phone calls, responded to emails, and handled client inquiries professionally and confidentially.
Prepared, formatted, proofread, and organized legal documents, correspondence, and case files.
Assisted attorneys with case preparation, document organization, a
Provided bilingual administrative and sales support in English and Spanish.
Assisted customers with inquiries, product information, pricing, orders, and services.
Prepared sales quotes, invoices, purchase orders, reports, and other business documents.
Answered phone calls, responded to emails, and followed up with customers and prospects.
Scheduled appointments, sales meetings, and customer fo
Provided administrative support to attorneys and legal staff.
Answered and directed phone calls, emails, and client inquiries in a professional and timely manner.
Scheduled appointments, meetings, and client consultations.
Prepared, formatted, proofread, and organized legal documents, correspondence, and reports.
Maintained accurate and confidential client records, case files, and legal docume
Waitress & General Service - Tamarack Restaurant
Dec 2012 - Mar 2013 (3 months)
Provided friendly and professional customer service in a fast-paced restaurant environment.
Greeted guests, presented menus, took food and beverage orders, and ensured accurate and timely service.
Delivered food and beverages to tables and followed up with guests to ensure satisfaction.
Maintained clean, organized, and well-stocked dining and service areas.
Assisted with food preparation, tabl
Provided administrative and executive support to management and travel consultants.
Coordinated travel arrangements, reservations, itineraries, and client appointments.
Communicated with clients, airlines, hotels, and travel service providers.
Prepared correspondence, reports, invoices, and other business documents.
Managed schedules, phone calls, emails, and confidential information.
Assiste
Provided attentive and professional table service.
Took food and beverage orders and ensured accurate, timely service.
Delivered meals and beverages while maintaining high service standards.
Assisted guests with menu selections and special requests.
Processed payments and maintained accurate checks.
Maintained clean, organized, and elegant dining areas.
Collaborated with the kitchen and servi
Education
Degrees, certifications, and relevant coursework
TestGorilla
Email Skills (Microsoft Outlook) - 91st percentile
Issued Sep 2026
TestGorilla
Phone Support Specialist - 72nd percentile
Issued Sep 2026
ISIL Aprende Haciendo
Hotel Management
2009 - 2013
Instituto Cultural Peruano Norteamericano
2008 - 2010
Miraflores American School
2000 - 2007
Privateacher International
2005 - 2007
Miraflores School
1995 - 1999
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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