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Carla Valle ÁvilaCV
Looking for a job

Carla Valle Ávila

@carlavallevila

I bridge Spanish and English conversations while delivering reliable customer support.

Peru
Message

What I'm looking for

I'm looking for a role where I can use Spanish-English communication, customer service, and administrative support skills to help diverse clients, handle sensitive information professionally, and contribute in a collaborative environment.

At Interpretia, I provide accurate Spanish-English interpretation by phone, helping clients and representatives communicate clearly while protecting confidential information.

I've also supported customers, legal teams, schools, sales offices, hospitality, and retail environments through bilingual communication, administrative coordination, and professional service. With a degree in Hotel Management, I stay calm and attentive in high-volume and sensitive situations.

Experience

Work history, roles, and key accomplishments

Interpretia logoIN
Current

L3 Spanish Interpreter

Nov 2025 - Present (11 months)

Over the phone spanish interpreter.
Provided accurate and professional interpretation services between Spanish- and English-speaking individuals over the phone.
Facilitated clear communication between clients and representatives in customer service, and other professional settings.
Interpreted conversations accurately while maintaining the original meaning, tone, and intent.
Assisted individua

Interpretia logoIN

Customer Service Agent

Apr 2023 - Oct 2025 (2 years 6 months)

Provided professional and courteous customer service in English by phone.
Responded to customer inquiries, resolved issues, and collected accurate information.
Handled a high volume of inbound calls while maintaining professionalism and efficiency.
Assisted customers with account-related questions, requests, and general service needs.
Followed established procedures and guidelines to ensure qualit

Interpretia logoIN

L2 Spanish Interpreter

Jan 2023 - Mar 2023 (2 months)

Over the phone spanish interpreter.
Provided accurate and professional interpretation services between Spanish- and English-speaking individuals over the phone.
Facilitated clear communication between clients and representatives in customer service, and other professional settings.
Interpreted conversations accurately while maintaining the original meaning, tone, and intent.
Assisted individua

Interpretia logoIN

Customer Service Agent

Jun 2020 - Dec 2022 (2 years 6 months)

Provided professional and courteous customer service in English by phone.
Responded to customer inquiries, resolved issues, and collected accurate information.
Handled a high volume of inbound calls while maintaining professionalism and efficiency.
Assisted customers with account-related questions, requests, and general service needs.
Followed established procedures and guidelines to ensure qualit

Limaná logoLI

Restaurant Hostess

Feb 2020 - Apr 2020 (2 months)

Welcomed and greeted guests in a friendly and professional manner upon arrival.
Managed seating arrangements and escorted guests to their tables.
Maintained an accurate waitlist and provided guests with estimated wait times.
Monitored table availability and organized seating to maximize efficiency and guest satisfaction.
Assisted guests with special requests and addressed concerns professional

EGLO Leuchten logoEL

Retail Sales Specialist

Apr 2019 - Oct 2019 (6 months)

Assisted customers with product selection and provided personalized recommendations based on their needs.
Provided excellent customer service and maintained a welcoming and professional shopping environment. Processed sales transactions, payments, returns, and exchanges accurately and efficiently.
Explained product features, benefits, pricing, and promotions to customers.
Achieved sales goals b

Coop. de servicios educacionales Augusto Weberbauer logoCW

Recepcionist

Jun 2016 - Apr 2019 (2 years 10 months)

Welcomed students, parents, teachers, staff, and visitors in a professional and friendly manner.
Answered and directed incoming phone calls, emails, and general inquiries.
Provided accurate information regarding school policies, schedules, procedures, and services.
Managed visitor check-in and maintained a safe and organized front office environment.
Assisted students and families with questio

Castro García Abogados Asociados Law Firm logoCF

Bilingual Legal Secretary

Mar 2016 - May 2016 (2 months)

Provided bilingual administrative and legal support to attorneys, clients, and office staff in English and Spanish.
Answered and directed phone calls, responded to emails, and handled client inquiries professionally and confidentially.
Prepared, formatted, proofread, and organized legal documents, correspondence, and case files.
Assisted attorneys with case preparation, document organization, a

TecnoImagen logoTE

Bilingual Sales Secretary

Mar 2014 - May 2015 (1 year 2 months)

Provided bilingual administrative and sales support in English and Spanish.
Assisted customers with inquiries, product information, pricing, orders, and services.
Prepared sales quotes, invoices, purchase orders, reports, and other business documents.
Answered phone calls, responded to emails, and followed up with customers and prospects.
Scheduled appointments, sales meetings, and customer fo

Alzamora Abogados Law Firm logoAF

Secretary

Jan 2012 - Feb 2014 (2 years 1 month)

Provided administrative support to attorneys and legal staff.
Answered and directed phone calls, emails, and client inquiries in a professional and timely manner.
Scheduled appointments, meetings, and client consultations.
Prepared, formatted, proofread, and organized legal documents, correspondence, and reports.
Maintained accurate and confidential client records, case files, and legal docume

Lakeview Lodge - Heavenly Mountain Resort logoLR

Waitress & General Service - Tamarack Restaurant

Dec 2012 - Mar 2013 (3 months)

Provided friendly and professional customer service in a fast-paced restaurant environment.
Greeted guests, presented menus, took food and beverage orders, and ensured accurate and timely service.
Delivered food and beverages to tables and followed up with guests to ensure satisfaction.
Maintained clean, organized, and well-stocked dining and service areas.
Assisted with food preparation, tabl

Over Perú logoOP

Executive Secretary at a Travel Agency

Jun 2011 - Aug 2011 (2 months)

Provided administrative and executive support to management and travel consultants.
Coordinated travel arrangements, reservations, itineraries, and client appointments.
Communicated with clients, airlines, hotels, and travel service providers.
Prepared correspondence, reports, invoices, and other business documents.
Managed schedules, phone calls, emails, and confidential information.
Assiste

Il Postino Restaurant logoIR

Waitress | Fine Dining Restaurant

Feb 2010 - Feb 2011 (1 year)

Provided attentive and professional table service.
Took food and beverage orders and ensured accurate, timely service.
Delivered meals and beverages while maintaining high service standards.
Assisted guests with menu selections and special requests.
Processed payments and maintained accurate checks.
Maintained clean, organized, and elegant dining areas.
Collaborated with the kitchen and servi

Education

Degrees, certifications, and relevant coursework

TE

TestGorilla

Email Skills (Microsoft Outlook) - 91st percentile

Issued Sep 2026

TE

TestGorilla

Phone Support Specialist - 72nd percentile

Issued Sep 2026

IH

ISIL Aprende Haciendo

Hotel Management

2009 - 2013

IN

Instituto Cultural Peruano Norteamericano

2008 - 2010

MS

Miraflores American School

2000 - 2007

PI

Privateacher International

2005 - 2007

MS

Miraflores School

1995 - 1999

Tech stack

Software and tools used professionally

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