DSDaniel Susanto
@danielsusanto
STEM professional with computer science background and IT support expertise.
IndonesiaWhat I'm looking for
I am a STEM professional with a Bachelor's degree in Computer Science and a strong foundation in mathematics, physics, and computing. I combine technical knowledge with clear, structured communication to solve problems and support teams.
I have hands-on experience in IT support, system maintenance, troubleshooting, and documentation from roles at PT. KESMATEX and PT. MARGA SADHYA SWASTI. I handled network/system configuration, user support, and maintained accurate records of issues and resolutions.
In addition to IT, I have experience in data handling, scientific and technical documentation, and part-time freelance video editing using Adobe Premiere, which sharpened my attention to detail and creative presentation skills.
I am passionate about improving AI understanding in STEM topics and supporting model development through accurate evaluation, logical verification, and bilingual technical writing in Indonesian and English.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
PT. Marga Sadhya Swasti
Jan 2009 - Dec 2013 (4 years 11 months)
Provided IT system maintenance, troubleshooting, and user support while managing office software, data entry, and reporting systems to improve operational continuity.
Freelance Video Editor
Freelance
Jan 2009 - Dec 2011 (2 years 11 months)
Edited promotional and educational videos for clients using Adobe Premiere, managing audio, transitions, and output formats to deliver polished online content.
IT Support Technician
PT. Kesmatex
Jan 2007 - Dec 2009 (2 years 11 months)
Performed network and systems technical support including installation, configuration, testing of hardware/software, and maintained documentation of issues and resolutions.
Education
Degrees, certifications, and relevant coursework
DUDuta Wacana Christian University
Bachelor of Science, Computer Science
Completed a Bachelor’s degree in Computer Science with coursework in core computing and STEM fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Job categories
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