Russell Abrams

I am a detail-oriented Financial Services Professional with over 15 years of experience dedicated to contributing to organizational success through exceptional communication, technical, and project management skills. My strategic thinking and analytical capabilities have allowed me to excel in various roles, particularly in client services and service delivery.

Currently, I serve as a Service Delivery Leader at Transamerica, where I am responsible for the effective delivery of services to participants, plan sponsors, and advisors. My role involves collaborating with internal and external stakeholders to ensure service levels are met and developing new services. I also play a key role in client retention and am recognized as a Salesforce Citizen Developer.

Previously, I held senior management positions at Transamerica, overseeing a team responsible for Defined Contribution administration for large clients. My focus on quality client service and process improvement has consistently led to enhanced client satisfaction and operational efficiency. I am passionate about leveraging my skills to drive success in the financial services sector.