Brittany Percich

I am a dynamic project manager with over two years of experience leading initiatives across operations, software, and customer engagement. I blend hands-on project delivery with strong client relationship management to ensure projects launch on time and within budget.

My background includes creating dashboards, reports, and visualizations to track KPIs and business performance, and using tools like JIRA and Salesforce to manage defects and client issues. I prioritize clear stakeholder communication and proactive troubleshooting to maintain high retention and satisfaction.

Earlier roles as district and operations manager honed my skills in quality control, performance analysis, and cross-functional collaboration, contributing to measurable revenue and process improvements. I have experience training teams and scaling operational processes to enhance customer outcomes.

I hold a B.S. in Sports Management with minors in Marketing and Athletic Administration, and I am a Certified Scrum Master (2025). I am committed to continuous improvement, data-driven decision making, and building long-term client partnerships.